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  1. Swiney52

    Avaya ip500 help

    I think the first step would be to install Manager and try accessing using that instead of Web manager. What version is the IPO?
  2. Swiney52

    SIP Trunking and hunt groups

    You would not be able to put the hosted extensions in a hunt group with you IPO extensions. If you get the IPO connected with the hosted system it will be SIP trunks that allow you to talk to the hosted system. The only option you will have is calling the extensions on the system. There is a...
  3. Swiney52

    Connecting avaya ip office 500 v2 to a valcom page system

    I think a lot of the info has been covered so far but this is a guide that helped when I was first learning IPO
  4. Swiney52

    R11 Can Individual Analog Ports Be Disabled on a ANALOG POTS30V2 Expansion Module?

    I don't know of a way to disable but if you go to Extensions and then select the analog extension and click the analogue tab you can see if changing the type will help eliminate the static. I would try setting as a paging speaker and see if that helps.
  5. Swiney52

    upgrade path to R12.0 for IP500V2 or IP500V2A

    The only upgrade path I have seen is for Linux. For the IP500 you should be able to upgrade it from anything on version 11.1. You can play it safe and make sure you are on the latest release of version 11 and then upgrade to 12.
  6. Swiney52

    Call Coverage Appearance between systems

    You can try putting a group button for the main group on C. It should flash whenever there is a call ringing that group and you can also use it to pickup the call for that group. I don’t think I have done this between two different systems but it is easy to setup and try.
  7. Swiney52

    96xxupgrade.txt

    Most of the txt files are auto generated when needed so you can’t find them in the system folder. If you want to see the file open a browser and goto 192.168.42.1/96xxupgrade.txt (put the IP address of you IPO in place of the default address) In some cases you may need to put http:// or https://...
  8. Swiney52

    Ringdown phone

    Avaya IP500 should be able to do this without any trouble.
  9. Swiney52

    Gmail voice mail email not working

    You need to be using the app specific password not the 2 step verification password. The link that dagwoodsystems provided has all the steps. I have multiple systems with both Embedded and VMpro working with these settings.
  10. Swiney52

    Reset SVMi-20e Access Password

    We have taken over a customer with a Samsung Officeserv 7200 that has an SVMI-20e voicemail. I do not know what the access password is to get in to admin the system and I have had no luck getting it from the customer (they don't know it and the original installer is no longer in business). All...
  11. Swiney52

    SL Programming Flow

    I am new to the world of NEC. Our company has recently started selling NEC (mostly SL2100) for a low cost option. I have plenty of experience with other systems, mostly Avaya IPO and Toshiba. I find that the NEC program numbers are all over the place and there is no flow to them. I wasn't sure...
  12. Swiney52

    IPO Web Manager - Object couldn't be saved / Object doesn't exist

    I am still currently working with AVAYA on this. The patch they had was only for server edition and I am running on an IP500. Not sure when they will have this fixed. Also from what I got from some of the notes they sent me is this issue only applies to users that are part of a user group. I...
  13. Swiney52

    IPO Web Manager - Object couldn't be saved / Object doesn't exist

    Is there anything you can provide (ticket number, KB article etc.) that I can reference when I open a ticket with Avaya so they know what to check?
  14. Swiney52

    IPO Web Manager - Object couldn't be saved / Object doesn't exist

    I am having this issue as well. We just recently installed to different IPOs for a couple of schools and both are on 11.0.4.4. One of the IPOs has not had this error happen at all. On the other it is occurring on all the IP phone users. It does not seem to be doing this with analog users.
  15. Swiney52

    11.1 app server install

    I had issues trying to install the Avaya .iso on a Dell server as well. I worked with Dell and they could not get it to work and told me that they do not recommend installing this way. I ended up making the Dell server an ESXi host and installed the VMPro as a virtual machine. I will warn you...
  16. Swiney52

    XTS with AT&T IP Flex

    We have a customer with an XTS that recently changed from AT&T PRIs to AT&T IP Flex PRIs. They have 3 PRIs and are having issues with random calls having no audio. I have not been able to duplicate the issue but from what the receptionist has told me it seems to be happening on all three PRIs...
  17. Swiney52

    IPO plays back it's own music on hold when being put on hold

    I am having an odd issue with an IPO v2 version 11.0.4.0.0. If you are on a call and the other party puts you on hold you hear your own MOH instead of the MOH of the person putting you on hold. It plays your own MOH for a few minutes then eventually starts playing the MOH of the person putting...
  18. Swiney52

    Downgrade Digital Station B from 9.0 to 5.0(26)

    I am working on a system that is running 5.0(26). They purchased a new Digital Station B expansion. The expansion is running 9.0 so I am assuming I need to downgrade it. What is the process to do this. I was told that I should be able to go file-> advanced-> upgrade then select the expansion and...

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