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  1. mdukehts

    HP M1522nf firmware problem

    Thanks for the suggestions. Already tried to run firmware update again but computer does not recognize printer is attached and will not communicate with it. I think the firmware is toast so, I guess I need to know if there is any other way to reset the printer besides a cold restart since that...
  2. mdukehts

    HP M1522nf firmware problem

    Customer was having problems with HP LaserJet M1522nf losing connection after scanning one page and having to restart printer constantly. After reinstalling software on computer with no change, decided to update firmware from HP website. Now printer comes up with "Hewlett-Packard" on first line...
  3. mdukehts

    CICS/CallPilot 100 Night mode "0" or No Response

    Thanks for the suggestions. Let me give a little more detail. We have 3 lines, line 1 we want to ring all the time, no night mode. Lines 2 & 3 go into night mode at 3pm and off at 9am. So we only want lines 2 & 3 to go into mailbox 221 if dial 0 or no response while in night mode. Don't know if...
  4. mdukehts

    CICS/CallPilot 100 Night mode "0" or No Response

    Customer has CICS with CallPilot 100. Have programmed night mode which is working but, if caller dials "0" or there is no response it directs call to ext 221 receptionist. We would prefer to direct these calls to mailbox for 221 rather than ext. Any assistance would be greatly appreciated.

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