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  1. Wanebo

    Fluke TS44 Deluxe Replacement Cords in Canada?

    You should give Graybar a call and see if they can get them or try Fluke directly. Here in the US I would probably shop for them at sandman.com first.
  2. Wanebo

    Toshiba Strata DK424

    No. That card will need to be pulled in order to change the jumper.
  3. Wanebo

    How to change time on CM ver 10.1?

    https://gist.github.com/mutin-sa/eea1c396b1e610a2da1e5550d94b0453 That site has a list of the best ntp time servers available on the net. I suggest using a couple of the NIST ones for your primary and secondary ntp servers.
  4. Wanebo

    unable to delete Avaya ANALOG extension from ASA/CM

    list usage extension xxxxxxxx
  5. Wanebo

    Date of Iwatsu exiting the new CPE market

    Iwatsu stopped selling communications products in North America back in 2015. ICON Voice Networks was supplying parts for years after that but I'm unsure if they could still source newly made replacement parts at this time. An aftermarket reseller may be your best bet for any parts needs you...
  6. Wanebo

    SMGR 6.3 Log Viewer

    Have you tried restarting JBOSS?
  7. Wanebo

    Public unknown numbering

    Most carriers will not outpulse a number that you do not own and will instead strip what you send (if it's not yours) and stuff the header with the Bill To Number (BTN). Could be what's happening to you since you state "This is not in our DID range
  8. Wanebo

    Avaya communication manager Summer Time

    In current versions of CM using ASA you can display and set the daylight-savings-rules display daylight-savings-rules change daylight-savings-rules Pretty sure these applied in your version also.
  9. Wanebo

    SBCE 8.1.3 EMS with HA Pair

    It's usually best to just reboot the servers so all the application services do a full clean restart. Start by rebooting the member of the HA pair that is in standby, after that comes back up and is functioning properly, interchange the pair so the one you just rebooted becomes active, then...
  10. Wanebo

    SBCE 8.1.3 EMS with HA Pair

    Typically a server will not use new certs until certain services are restarted. So, yes, it's true.
  11. Wanebo

    uniform-dialplan busy signal

    Do a list trace of a call and the CM will tell you why it handled the call the way it did.
  12. Wanebo

    Avaya Site Administrator for Avaya CM 10.1.3.5

    Looks and acts (so far) exactly the same as ASA did. Just rebranded from the looks of it. But as long as it's a supported product it's worth moving to.
  13. Wanebo

    Avaya Site Administrator for Avaya CM 10.1.3.5

    That is the same exact version and SP of ASA that we are using with CM 10.1.2 and we have no issues. Have you looked on the Avaya support site to see if what you are seeing on 10.1.3 is either expected behavior, or a reported issue? Also, what are the symptoms/errors you see when trying to connect?
  14. Wanebo

    Advanced Report

    At the bottom of the screen you can click on the tab for "Schedule" and watch your report run. You can also right click on a running report and select "Abort" and that will stop it from continuing to run.
  15. Wanebo

    Call Accounting

    Look in this old thread for some recommendations. https://www.tek-tips.com/viewthread.cfm?qid=1804454
  16. Wanebo

    Search for a forwarded phone

    Poke around the threads here and find the excel tool to download (I believe Firebird Scrambler currently maintains it). Follow the directions to print out and parse all of your TNB's. Then do a search of the resulting spreadsheet to find the forwarded to extension. Besides being useful for...
  17. Wanebo

    Alrt type calls don't show in "list emergency" or on crss-alert button

    Is your cell phone set up as an EC500 number? I know some versions of the CM software wouldn't allow an alert call to an EC500 number to be classified as a call type ALRT.
  18. Wanebo

    Avaya Aura - Genesys SIP trunk

    Biglebowski is right, you need an SBC in between you and anything on the internet. Normally for an internal load balanced solution connecting to SMGR you would enter the server entries in session manager --> networking--> local hostname resolution and then create 1 SIP entity that would use...
  19. Wanebo

    Possible CM translation corruption?

    You will need to contact Avaya and work out an agreement with Professional Services to fix your translations. Good luck!
  20. Wanebo

    One X Communicator-One X Agent and Global Connect

    If you are on Global Protect they are using Palo Alto firewalls and they should easily be able to see the traffic between one end point and another and tell what is being blocked and what is being allowed. Have the users keep track of when the issue occurs and provide your firewall people that...

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