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  1. momosapiens

    Change ICMP packet size

    Hi all Anyone knows if it's possible to change the ICMP packet size used by the DSM to monitor the status of the managed objects ? Something like ping -l ..... Tks Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  2. momosapiens

    BAB 11.1 Job Manager Permission

    Hi vschumpy Can you point me in that direction ? Tks Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  3. momosapiens

    BAB 11.1 Job Manager Permission

    Hi all I'm trying to trim out the permission assigned to my OP staff. What is happening is that whern a user open BAB Manager, a msgbox appears with the caption "You do not have Administrator privileges. Some operations might not function properly." That's OK, since I do NOT want OP staff to...
  4. momosapiens

    Unicenter ServicePlus Service Desk 6.0 - Adding fields

    Hi all I'm having problems with USPSD 6.0. What I'm trying to do is to add a new field (of type dtlLookup) in the detail_cr.htmpl file (Call Request detail form). My idea is to display a list of locations from loc table, and save the "loc.id" value in the call_req.string1 field. This is to...
  5. momosapiens

    ICMP response times

    Hi all I've been asked to provide response times statistics from ICMP devices monitored with Unicenter NSM 3.0 (0211) Is there any place where this information is stored ? Tks Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  6. momosapiens

    Question about agent history

    Hi Someone knows where the Historian component saves the data it shows when you launh it ??? TIA Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  7. momosapiens

    eTrust message record and action

    Maybe you can create a MRA that contains the msgid=* and in the scan tab, add the string you're looking for. Luck Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  8. momosapiens

    Affected end user is System_TNG_Generated

    Try %customer (that's lowercase) I can't think in nothing else that could work, sorry Good Luck Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  9. momosapiens

    Affected end user is System_TNG_Generated

    Hi Try using %customer=<CONTACT ID> Let me know if it works Américo Alonso Certified Unicenter Engineer Bull Uruguay S.A.
  10. momosapiens

    Unicenter Remote Monitoring

    Hi everibody I'm planning to implement URM as a alternate option to some of my subnets. I wish to know if it is possible to collect information from MSSQLServer installed on Win2K boxes from the URM Agent as it do with Windows metrics ?? Also wondering if it is possible to use the URM Agent as...
  11. momosapiens

    Integration of 3rd part inventory with AMO

    http://esupport.ca.com/public/amo_aimit/infodocs/1035.asp Luck Américo Alonso Certified Unicenter Engineer Sonda Uruguay S.A. Tel./Fax: +598 2 917-0631 www.sonda.com.uy americo.alonso@sonda.com.uy ICQ 52045955
  12. momosapiens

    How to start/stop an agent on a remote machine

    Hi, If you have installed Event Agent on those remote servers, you could do a oprcmd -n REMOTENODE caiLogA2 stop Luck Américo Alonso Certified Unicenter Engineer Sonda Uruguay S.A. Tel./Fax: +598 2 917-0631 www.sonda.com.uy americo.alonso@sonda.com.uy ICQ 52045955
  13. momosapiens

    Conputer configuration snapshot

    Hi Well, in this case, all you have to do is instruct your computer to run the agent, and you will have all the HW details. The out-of-the-box configuration shipped with AMO (UAM) already is ready to give you this info when the agent run. Luck Américo Alonso Certified Unicenter Engineer Sonda...
  14. momosapiens

    Conputer configuration snapshot

    First of all, do you have Unicenter Asset Management? If not, and we are only talking about TNG, then you should use some utility like MSINFO to obtain the required snapshot. At tis time, TNG can be used to launch the application tru Workload Luck Américo Alonso Certified Unicenter Engineer...
  15. momosapiens

    POSIX Regular Expresions

    Hi, all I'm wondering if any of you have any knowlodge about POSIX regular expresions for use on Event Management Msg. matching. I've to match any message with the string &quot;DNA1234&quot;. This string could appear in any part of the message, case-insensitive, because it could appear as...
  16. momosapiens

    Translating mibs into events.

    Hi Long time ago, there was a course about SDK that include the creation of agents, and therefore, DSM policies. Sorry I don't remember the course name or code, but it was in the US. Luck Américo Alonso Certified Unicenter Engineer Sonda Uruguay S.A. Tel./Fax: +598 2 917-0631...
  17. momosapiens

    Paging, Calendars &amp; Message Records

    Hi I've the same situation at my site. You can create two msg. records with a wildcard (?) to make a diference bettwen them. Then you assign a calendar for the Sunday msgrec. Event Management, in the case of two identical MSGREC, takes the one with minor token number Luck Américo Alonso...
  18. momosapiens

    How to archive Workload

    cauexpr -a it export all jobs the data from CAISCHDB to the cauexpr.txt file CAUTIL -F cauexpr.txt it will load again your sch database. Luck Américo Alonso Certified Unicenter Engineer Sonda Uruguay S.A. Tel./Fax: +598 2 917-0631 www.sonda.com.uy americo.alonso@sonda.com.uy
  19. momosapiens

    Monitor routers using &quot;ping&quot;.

    Ok That's a hard one. First create the object in the Class Wizard. In this example, let's say we want to create a new Router Lucent. Made it a copy of a Cisco that already exists. Then you will need to customize some files. ..\TNG\Services\Config\AWS_NSM\DM\ping_22.dat This file controls what...
  20. momosapiens

    Using Blat in TND 3.0 msg action

    define msgact name=(*,110) action=&quot;COMMAND&quot; attrib=&quot;DEFAULT&quot; color=&quot;DEFAULT&quot; condop=&quot; &quot; evaluate='Y' node=&quot;TNGSRV&quot; quiet='Y' status=&quot;ACTIVE&quot; sim='N'...

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