I have "X" out the FDN value and still had some issues over the weekend, now I am changing the HUNT to the 000. Just not sure what keeps the phone from picking up all the time. Had one person tell me they called in at least a dozen time with no issues, another could not get in using the O for...
I have been having problems getting the night-time auto-attendant to ring properly to the DN that is set as the attendant in my auto-attendant program.
Currently I have a 2250 attendant console that when in nightmode forwards to the DN 7185. 7185 is a phantom TN setup in the SDN list to use...
I have several DN no longer in use that have been outed. Recently those numbers when called from an outside line have started ringing to my attendant console instead of ringing busy by our provider. I don't know if there is an issue within my PBX causing this or if this is the phone companies...
Is there a document or guide somewhere for a full CDR setup? I know I have CDR installed and turned on but do not know how to obtain the report or make sure it is capturing the call data.
Here is what is listed under LD 21
TYPE CDR_DATA
CUST 00
CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR YES...
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