I am having the same issue with 3 different sites on different release of 8.0.xx software. The only thing in common with these sites is they are using Intuity mode. I have called avaya tech support and this is not a known issue with the software of the SD card. If anyone has resolved this...
Has anyone had this issue before: We have a IP500 with 5.0.26 (because we still have CCC) that has been working for a few years. Lately, when a call center agents press their HG enable to remove their ext, the 5610 phone will automatically log them back into the HG and when a call is presented...
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