I have a user that closes Word 2002 with an X while DocsOpen is running.
Sometimes if she tried to open Word again from within DocsOpen, it will tell her that the application is already running. Sure enough, if you open the task manager, Winword.exe is still running but no Word window.
Why is...
I am a software trainer at a law firm. I've been training at this firm for 4 years. I have 15 years' experience in helpdesk/training. If you would like some real world information, I would be glad to give my story to you and maybe some helpful information.
aevans@jw.com
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