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Recent content by Witchaven

  1. Witchaven

    When dialing an ACD it gets dead air

    We had a similar problem today and our support tech had to initialise the system to get the ACDs with NCFW to work again. She reckons it might be a software bug so they may be a patch for it, but our system is on an old release (23) which isn't supported any more. She has suggsted that if it...
  2. Witchaven

    Getting NPR502 when trying to IDU a TN

    Hi John, It turns out our system was missing a patch which they have now installed and no, they did not charge for it :) Thanks for your help. Dave
  3. Witchaven

    Getting NPR502 when trying to IDU a TN

    Hi John, Here is the output from my system: PARM LPIB 100 HPIB 100 500B 100 DTIB 100 DTOB 100 NCR 1000 MGCR NULL I don't have access to LD17, so I think it's time to call in our maintenance contractors, I'll see what they say and report back. Thanks, Dave
  4. Witchaven

    Getting NPR502 when trying to IDU a TN

    Where can I check the buffer levels? Thanks, Dave
  5. Witchaven

    Getting NPR502 when trying to IDU a TN

    Hi, I'm trying to determine if there is a set plugged in to a particular TN, so I tried to use the IDU command from LD32 and LD20, but it's returning an NPR502 message for any digital TNs that I try. Running ERR NPR502, returns the following description: NPR0502 No call registers available for...
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