Recent content by wireboy

IF...you had spare c.o. ports and wiring access for changes was easy, ( it is usually not easy in residence work)there may be an unsupported way to give you some partial satisfaction. keep your chakras open

could this possibly indicate trouble with a touch tone receiver, since conference function does use ttrs sometimes? keep your Chakras open

the symptoms could be caused as budbyrd describes. you have tried ttt's good solution. these symptoms are a fairly common user complaint of older loop trunk systems. does the user's pain warrant a serious solution? 42

all true as posted 42

assuming no station to station dialing is required. 42

is 10 digit local dialing something new to this user? 42

it may be advisable to consider any toll fraud risk before allowing all users to be able to forward/transfer trunk to trunk calls. 42

perhaps, you may try turning the desk base upside down on the wall and using the short [ i forget, 8 or 12 inch ] d8 cord. [ assuming that you're using the 630b.] this choice would cost the user the quick reference card tray, but they may seldom use it anyway. if i remember correctly, this also...

BY ALL MEANS! avoid resetting slot one remotely. the result will be to require an immediate site visit to restore your customer's service. 42

are you sure that you're extending the blue, green and brown control unit pairs? 42

can a partner station be restricted to incoming call line access only/ 42

a defective power module will produce the same symptoms. the current release number is part of the autobackup file name on the pcmcia card. release four has a couple of nice features added if you go that route. 42

can an administrator restrict outgoing only use per line/per station on a partner key system? 42

by any chance, if auto backup to pcm card was in use, you should have two usable restore files. software versions of replacement processors must match the backup file. 42

i suggest that this is a thinking problem. consider the relationship between caller id delay and auto attendant answer/queueing/holding actions. it sounds like the call is winding up on system hold in error. possibly requiring but missing caller id to transfer. proper testing and resolution may...