Recent content by Westi

Here is a step by step document for you. pay attention to the creation of the log file (only needed once) otherwise the Manager will give you an error every time you try and create an audio file.

good start but there are are codes that start with 8 so you will need to specify them 888xxxxxxx/Dial/1888N 877xxxxxxx/Dial/1877N 866xxxxxxx/Dial/1866N and so on for all the toll free options that are available when in doubt check here https://cooltele.com/ac8xx

That is correct usually the Teams extension was set as mobile twinning target to get the calls on both at the same time.

My old company has had several customers that simply had a SIP trunk to Teams and then routed via shortcodes to the Teams extensions to get calls there. No SBC, simply a router/firewall and an IP trunk in the IP Office.

Avaya's website is crap, seems they only advertise the IP solutions for everything even though they still produce and sell the digital sets and hardware to run it. They think that they make more money on IP sets and licenses than on digital solutions and show that on their website. That is the...

WiFi is great :-) Hate to say it but I hear that all the time from IT personnel. I even heard that on a high rise install where 15 different WiFi networks were blasting each other away in a high rise business tower. Not to say that this is the case with you, but WiFi is only really good if you...

Internal twinning will however make 1 extension number unusable and you can only call 1 of the 2 extensions. External twinning should work fine even if you enter an extension number. I always add the "twinned when logged out" to the twinning and "Mobile call control" but if your extension that...

There are several ways to do it. If you have the Auto settings in the URI and the ARS can send the calls using the NsE entry which sends the extension number. At least that used to work. If you send the internal data then make sure that the users have their extension number in the SIP tab and...

You see 2 columns on the upgrade attempt. Licensed 7(R9.0) Required License 7(R9.0) which is not really the truth as that is ADI licensing and it doesn't take into consideration that your R11.0 is using different licensing. You cannot go higher than 9.0 with this setup. Also systems that have...

Licenses are not linked to the IP500 but to the SD card R9.1 and lower have ADI licenses which are a text string that is entered into the system programming. Each license has to be uploaded individually. R10.0 and higher have a .xml file that is uploaded and entails all licenses at once If your...

Thanks derfloh have I ever mentioned that I hate certificates? :) The apps server generated certs are also self signed so what would be the difference if they are IP Office generated? The apps server generated ones also don't have a proper cert path that would verify its validity. or do I just...

Dumb question, a "real certificate" is all great but what if they are a small company without a domain or website and even worse without proper IT to do split domain settings within their network. What certificate would work there?

create it as .txt and rename it to .log the rest is all in the document

All that information is in the "creating greetings for embedded VM" document you have to create an output.log file otherwise Manager cannot write into it and it cannot be created by Manager when converting a file. BIG Avaya oops since day 1

You also need to create a file in Manager that allows you to convert it. It is a .log file I attach my self made docs that will show how to convert files to the correct .wav format as well as how to convert them to the .c11 file that is needed and the naming structure in Manager. I find it...