Recent content by wastiehl

Excellent, pjolly. Thank you. I'm not using a CCR tree. Would you recommend that I learn about that or is that too complicated to set up? I can't afford to mess up working company phones.

Hello AlquestTech: >>When exactly are you seeing "OLI" on the display? When you pickup a call, or when you are programming the button? Neither. "OLI:" when I'm programming the phone to put users into a pickup group: **266344, Show, number, Show, Show, Next, Next, Next...

After justaphoneguy's tip, I read about Group Pickup. So I have added phones to pickup group 1. Works fine. Concern: the manual indicates that display reads "Pickup grp:" for programming but I am seeing "OLI:". I have the desired result, but what exactly did I just do?

Thanks for Feature 76, helpful and good to know. But two problems remain: 1) cannot program F76 NNNN onto a button and 2) user has no apparent way of knowing whether F76 is necessary because he can pick up normally when the call first comes in to that number before the caller has detoured to...

Norstar VoiceMail 4.0 How can I set up the Automated Attendant so that company greeting includes option for caller to hear the greeting again from the beginning?

Norstar VoiceMail 4.0 Incoming call rings in one place (operator's station), can be answered by anyone. BUT after selecting an extension and leaving a message, user hits "0" for operator, call rings at operator's phone (as before) EXCEPT now it's not possible for others in office to...

dsweet, that's helpful 3 digits would be an improvement how do I do that ?

Using Modular ICS Version 4.0 with Norstar VoiceMail -- Is it possible to change our system of 4-digit phone extensions to 2-digit ones?

SQLBill, I have learned that one critical difference between my database (SQL Server 7) and my customer's (SQL Server 2000) is that for the latter I need the keyword "SECURE" in the command line to connect. I have made that change for her, and for Windows Authentication we do not...

The error message is "10003 Login incorrect" SQLBill writes that the users must be set up individually. I am familiar with that procedure, and if I set up SQL Authentication and don't do it, that's the message I get here with the same error number. I am running SQL Server 7 and...

Running MS SQL Server 2000 on Windows 2000. Database Security Property set to "Windows Authentication" Rebooted everything, but any attempt to connect from user application program fails because user is invalid. Acts just like it's doing SQL Server Authentication for a Standard User...

I've inherited a system with 8 recorded company greetings for 4 different companies on the same system. How do I determine what incoming phone number is associated with each greeting in order to maintain that list?

Excellent, Jerry it took three pauses thank you

How can I program a pause into my personal speed dial to accommodate answering systems that accept extension numbers?

Hi, Modular ICS Version 4.0 for the switch Norstar VoiceMail for voice mail I’ve got a problem with the Line Pool (I think). Somebody was messing over the weekend, and we lost all our voice mailboxes. I’ve had no difficulty recreating them, but I’ve discovered that incoming calls on our main...