Recent content by Warpiggy

lol, i know, right? i was half expecting the mission impossible 'this will self destruct in 5 seconds' message when i finished reading the instructions! weird thing about this is...if the fan is broken, why care about a 60 second thermal overload?!?! in this case only one fan is broken so the...

Bear in mind the actual cabinet size and card placement etc are identical across both models, so it's easily assumed there is only one model! It's no wonder we engineers get to look like complete idiots on a customers site from time to time [banghead]

To be honest, i thought that myself before i was sent to this job! There are two chassis types for the 650. I've since had confirmation that both are indeed hot swappable so I am going to go ahead with the works. I'll report back if i find out anything else weird or wonderful when completing...

Hi All, Quick question for anyone in the know. Hoping this is the right place to put this. let me know if not. I've a site at the moment that has fan/ac errors on two separate 650s. One of three fans in each array is down so i am suspecting the fans to be the issue. I am trying to swap out...

from my experience of them, i would say they type with their foreheads!!!

I just rang the telco company. They typo'd the range and added the 4xxx range to the trunk instead of the 9xxx! no wonder i couldn't see the calls hitting the trunk :) Thanks again for the help!

Thanks for the quick response! Should the "Cause 1 : Unallocated (unassigned) number" be part of my trace? I am not seeing any call hitting the trunk at all so at this point I am thinking they telco hasn't added the DIDs to the trunk at all!! We are presented with the whole number (leading...

Hi, I have a question regarding the routing of numbers which aren't present on our PBX dial plan. Let me explain: - Our dial plan for the building includes a 9xxx range which is exclusively reserved for Lync extensions...and excluded from the Avaya PBX dial plan. - We are planning on...

Hi All, I have a strange one here... Our EA group in the office has various bridged appearances set up for MDs and other extensions. 2 x Lines for each bridged ext. Everything was working fine up until last week when it was reported to me that when the MD is ringing their ext, they pick up but...

the station is fine for everythign else except when i ring a certain extension and the hunt group she is part of doesn't ring her ext. it just so happens this extension is one of the Execs this person is EA to! the Execs extension is also identical to another extension which i have tested as...

exactly, it won't ring, or show up on the phone. i will post the trace results with this ext at the top of a ddc hunt as soon as i get a chance to make the call (busy office etc etc!)

hmm, i have already duplicated the ext and send all calls isn't activated. it's a very strange problem as i have tested the extension as working under a test hunt group (that only this ext is part of). I have also confirmed it as working when i ring another member of the hunt group. but when i...

Hi, I have a problem here with one extension in a hunt group. The person in question is a member of the hunt group which is attached to point 1 on the coverage path. When a call hits the coverage path, the call will appear on the top of the phone, but it will not ring. i have tried a test...

This worked :) Thanks for the information!

Yes I am trying to forward to an x-ported phone. The customer wants an old phone removed, and rather than replace it, they want calls coming in to be forwarded to one of 2 existing stations at the same desk. I managed to get a workaround in place. It turns out the x-ported station has a...