Recent content by vsunh

The solution is to first export data it as a .CSV file, make sure the .csv file you create use a format ( |or; or: separated)then open the same in excel, In the excel file use "text to columns" otpion under data menu, it will put all entries in separate cells & u can then sort it accordingly...

Thanks for the information.. We got it sorted out, we programmed RONA ( redirect on No answer) on the ACD hunt group, where after 4 rings ACD re-routes the call to another destination & logs out the IVR channel.. Thanks again

Yes, Dialogic Platform supports UUI. It is a real DID PRI. but the problem remains same, i an unable to send UUI/ IE information. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx For your information, let me share with you the Envox Application block which can send UUI information: The SendUUI...

Many Thanks for the effort & information, It is a very valuable information for me, still i need to know the following in the ISDN raw data :- 2200A104039090A31803 1E00A104038890A31803 1. Does above code contains ANI/DNIS? if yes which octet to look at? 2.Is there any UUI or user defined IE...

I am receiving the raw IE values in binary when i make incoming call over an ISDN PRI terminated on Dialogic Platform. The Hex coversion of the binary data is as follows :- 2200A104039090A31803 1E00A104038890A31803 How to decode the above values, usual HEx to Ascii convereters show...

We have integrated Dialogic Board D/600 JCT with TN2464 DS1 board with Dialogic Channels configured as DS1FD Stations and CAS protocol. We are using Envox. We have designed a vector in ACD which queues the call to the Dialogic IVR Agents (AAS). We are facing following issues :- 1. if the...

We are a call centre & want to start a new service, Where we want to disable answer back signal to telco when the call is in the ivr or vector (we want user to select an option,once user selects an option IVR/vector will route the call to an Agent).we want to send answer back only when the call...

many thanks but is this the only way? This will only grep the #define string? i do not want that, i want to list all memory addresses on the system If any way possible pls let me know?

We have many programs running on our system in which we dedicate memory addresses for different variables e.g # define var1 7000, #define var2 7200 etc we want to list all memory locations in the system & see which one is allocated & which ones are free? any help?

Many Thanks!! but is the same true for sound files, what data format do we use?

We have been using socket.c program available on Unix system to exchange ASCII data with external servers, now we have a requirement where we need to send & receive Binary data (sound file - .wav or .vox format). Is it possible? can any one send us the sample code for handling sound files thru...

Is there any command in Unix or C by which, we can list/ display all available memory locations (CPU ragister memory addresses) on the system & check which ones are used or free. We are using ScoUnix 7.1.1 system.

Test set Up :- ISDN PRI ( DID - 100 levels) is terminated on the Dialogic D600 JCT Board.Envox Application on channel no 1 is making an outbound call thru this PRI tunk & trying to send UUI information "abcdef" over the network. The outbound call lands on channel no 3 & script running on the...

I am trying to send UUI data over ISDN PRI line which is terminated on dialogic. I am using envox script functions "send UUI" for the same. Basically envox script makes an outbound call using make call block & sends UUI using UUI Block & the receiving IVR channels is trying to extract the UUI...

Hi, we have Intuity Audix version 5, we are a call centre, with Intuity Audix connected behind definity thru 12 Analog extensions & used for sending faxes by various agents thru Message manager client.as we have different customers to serve, each customer has its own trunk line,For sending fax...