Recent content by VPTELECOM

Already replaced the power supply but it did not do the trick. I actually spent some time on the phone with Nortel and they suggested that although there may be a way to reset the system via a telnet session...they would prefer that someone be on site to first attempt a reboot through the phone...

Good news...I am able to telnet into the Callpilot but now it is asking me for the login and password. Does anyone know what this is by default. Thanks

Also, I don't know if this helps but I can definately ping the VM system so I know it is "alive".

I had my vendor connect to the CallPliot via Hyperterminal and it looks like it starts to initialize then stops. Are there any commands that can be typed in to force the initialization?

Greetings, If there is anyone out there that can help me I will be forever in your debt! I was recently moving a Callpilot 150 in my remote office when it crashed. The system was moved fine and up and running with the remote ethernet access so I can log in via the GUI. Then I started making...

1) The issues we are having with analog trunks are echo issues. It was recently determined that loading coils were on 4 of the trunk lines that were experiencing this issue but even after these lines were changed to ones without loading coils the problem remains. I believe the LS measurement...

I'm not looking to exit the Mitel platform...I just think the Avaya system has a bit more to offer and can be easily implemented and maintained as there is a local Avaya vendor to that area. Also, I have had serious issues with the call quality on the Mitel 3300 using analog trunks and this...

Greetings, So I am still having issues with my Mitel 3300 and echoing on the lines and 1 phone (a 5220) keeps on disconnecting for no reason (phone has been changed out 4 times and only a replacement 5020 in that spot appears to reslove the problem). Has anyone else experienced the same wierd...

Greetings, I am interested in purchasing the Avaya IP Office for one of my new offices and I am not to familiar with the system. I have purchased the Mitel product for quite some time now and am looking for something different. This new office is going to house one of the top people in my...

TheMitelGuy, Thanks for your post... 1) Yes we have played with the volume adjustments and there doesn't seem to be much difference. 2)This echo is on both speakerphone and handset mode. 3) The echo lasts for the duration of the call but it is intermittent so if you hang up and call the...

Has anyone experienced a really bad echo on their Mitel IP phones. We have a wierd issue where there is an echo on our phones intermittently throughout the day (no pattern) for our Mitel 5220 users. Analog trunk lines were checked and we were not able to duplicate the issue on them. Mitel is...

Thanks...what forum should I have put this question in?

Greetings, Does anyone know how to change/extend the time someone is on hold in the system. In one I my offices I found that when a caller is placed on hold (in a MICS system with Music on Hold tied in) the caller will be on hold for about 3 minutes then it will transfer that caller into the...

Greeting Mitel Community, Does anyone have any information/experience on the Mitel Branch Solution 3340 system. I am evaluating it for some branch locations (10-40 users) within my company and would appreciate any information you can provide. Thank You, James

Greeting Fellow Mitel Users, This is a question that has long plagued my Mitel career. The subject seems to come up every so often and then die right back down. This time, the topic has been raised yet again by the President of my company and I don't think he is going to let this one go...