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Recent content by voicebum

  1. voicebum

    Hunt Call Treatment Settings

    Trying to get calls to go to voice mailbox after hitting no answer hunt group. The hunt group was already built so the Hunt Call Treatment Settings are grayed out and cant be changed at this point. , do I have to rebuild form scratch it to get to those settings active again, I notice they are...
  2. voicebum

    Avaya Auth code limits (number of codes allowed) CM 5.2

    Trying to find how many authorization codes the CM 5.2 can handle. Need to add about 1800 for LD control but cant seem to find the answer in docs. Thinking that number is based on the length of the code? Thanks "You only get what you give
  3. voicebum

    BCMS Client / Server on WIndows 7 -10

    Anyone tried to upgrade a BCMS Server / Clienton a Win 7 or 10 OS? Will be going to XP / 7 or Win 7 or 10 soon on the server / PC and or . We will be getting rid of BMCS going to Taske but in the meqntime just looking for any known issues. Avaya is usless for answere on this one. Regards...
  4. voicebum

    Delay ring ux 5000 in night mode all the time

    Thanks NEC Dude, After all that I found the user was not giving me good feedback (never truste end user for info...)turns out it was ringing just fine, user just was ignoring it...! have a great day "You only get what you give
  5. voicebum

    Delay ring ux 5000 in night mode all the time

    I am an admin user trying not to call vendor for a simple change that isn’t so simple... , have access to switch via remote IP. System in night mode almost all the time. Have some phones that ring immediately, others on a delay. Customer wants one more added to delay ring but cannot find where...
  6. voicebum

    Avaya 8710 Slips and Error seconds on T-1 to EPN's

    Well, after almost a month of issues I found the problem and learned a lot about ATM switches and G8300's The AC outlet was causing issues. I dont know what it was doing, supposed to have been a dedicated / isolated outlet, but when I changed the outlet all error second cleared. This is one...
  7. voicebum

    Avaya 8710 Slips and Error seconds on T-1 to EPN's

    System specs. Avaya 8710 dual servers version 5 (no IP) (soon to upgrade to 8800)on legacy G3r foundation. 12 EPN sites and one G700 CM on Point to Point T-1's getting Slips and erros daily. replaced all cards and CSU's on both ends. i saw some threads on this but no resolutions. On point to...
  8. voicebum

    Avaya 302 D console

    Thanks fellas, that is exactly what I was wondering was the functionality of the phone / console. We never used Attendants so now all of that info I used to ignore makes sense. Hmm another reason to go IP too... thanks again "You only get what you give
  9. voicebum

    Avaya 302 D console

    Howdy, On a S8300 with digital 24 port cards (no IP) I have a customer that needs more buttons on a console (has a 6424+expansion now) I am Looking at the 302D looks like it would work and give them more DSS spaces but we have never employed that type of set. Question is I dont see what type...
  10. voicebum

    INTUITY CONVERSANT Help

    We had one, and i did everything i could to loose it. They have a whole library of books on these things depending on what applications are loaded ( IVR to Voice mail system) I used to have to type "root" at the console log in and then a password 9 whatever was set up initially) then I typed...
  11. voicebum

    ACD to Audix

    Thanks to All! with a few announcments added instead of ringing on que works fine!
  12. voicebum

    ACD to Audix

    Here is the hunt group and vector minus members (4) . Thanks again. call is initially transferred from Auto Att to Vector 121 01 queue-to skill 14 pri m 02 03 04 messaging skill 20 for extension active 05 06 07 HUNT GROUP Group Number: 14...
  13. voicebum

    ACD to Audix

    Thank you, I do have that in the vector "messaging skill 20 for extension 34812" problem is I guess instead of looking at ACD, seems to go straight to Audix. their are ACD members avaialble. thinking something in Hunt group translations?
  14. voicebum

    ACD to Audix

    Howdy,I am trying to get calls routed to ACD via a vector to go to audix message if not answered in ACD. (I keep telling the call center they shouldnt have vmail being a call center, sholdnt hey answer the phone?) anyway, if i route to vmail via vector step below " Route to step 4 if...
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