Recent content by ViperV12

Is there a way either through the GUI or command prompt that you can set one mailbox to not have it's password expire. If so how do I do it. I'm new to CallPilot trained on MerMail.

I need to be able to call forward to a cell phone, can anyone supply a quick walkthrough. Thanx to all in advance. This venue has been a godsend.

There is a route designated on my system for paging, (81) someone has accessed it but not disconnected. How can I reset(forced diconect) or find out who is connected to fix this. Thanx in advance.

Just one more question. KEY 00 ACD 8005 0 5156 In the above example where do you get/confirm/find the code 5156 and what does it reference to. Again I would like to thank everyone for their time and assistance.

Next how do you set this up with ACDs 7500 & 7501. Never done this before.(ACD's)

Anyone have a quick walk through to set up an M3904 as an ACD Supervisor to monitor 2 ACDs. Wants to use DWC and DAG. Thanx in advance

I have or at least thought I had all the documentation/applications that came with or switch. Is the application Builder for CallPilot an extra? or is it that I don't know what CD it is on? All help will be greatly appreciated.

LD 2 stad dd mm yyyy hh mm ss d=day m=month y=year h=hour m=minute s=second all are numbers.

See my other thread http://www.tek-tips.com/viewthread.cfm?SQID=880883&SPID=798&page=1 for background. I have a CallPilot menu that runs during night time (handset is pulled from attendand console). It presents you with 2 options, 2nd option is accessed by pressing #2 to be forwarded to the...

Talking with mgmt they stated when you get in night service Call Pilot's menu is prees #2 to ring the warehouse, this should access the 4999 DN! It doesen't, how/where can I check this to fix it.

After some cct tracing I have found it comes out of the switch via an analogue line card on 4999. If you dial this number it works therfore what I need to find out is how is CallPilot processing this call to forward it to the 4999 DN. Help Please I am an old Mer-mail man have not worked with...

Found the ncfw is pointing to 7000 (Same number that is used to access CallPilot). Now where do I go???

Did a LD 21 Prt NIT Console is going to an ACDN 7001 How do I find where this is setup?

New to a company. At night they have the attendant console forwarded (they unplug the handset). Where do I find out where the console calls are going DN/TN? I need to physically trace this as it is supposed to go to a PA system.

Checked each of the 6 channels it appears that they are working properly. I will have users monitor to find if it is a specific channel that is the problem. Thank you for your assistance.