Recent content by vid151

I am working on this with the OP. the users hard phone can call anyone with no issues. ( so I don't think it is related to the user settings/ user rights) when using the Webclient they can log in and dial some numbers, others just act like the system does not know the extension exists. I am...

do you have SIP trunk Licenses? once you have a sip trunk you can assign outgoing group ID to the specific URI and point an ARS table to that group ID short codes typically point to the ARS table ... in US we typically dial 9 for an outbound call so there is a shortcode 9N that dials N to...

I have access to their licenses, and feal rehosting to the SE is the option, I just wonder how long I have to experiment once I delete the licenses before the systems will have issues? this customer has some wild uptime expectations ( medical) and I just need to know if I delete the license file...

Did OP ever get a solution that didn't involve rehosting Licenses? I am helping an other vendor and don't have PLDS access to the licenses, and didnt want to fill out CAT just yet. but we are seeing the exact same issue with a customer site.

I am seeing this on release 11.1.2.3.0 , I know I got this working before the last update... seems to be one of those reoccurring items that crops up on here. I have keep alives on, and changed the forwarding URI ( this just changes the caller ID to the twinned station rather than passthrough...

Is there anyone on here that is interested in some remote work helping my company out with an inherited Avaya SBC? the installing contractor has moved on from Avaya, and this is the one product that I am not familiar with enough to trouble shoot. the current issue is that remote phones stopped...

I have a customer that came to us with a SE select running 11.1 FP 1 they are experiencing a lot of voicemail crashing. ( seems related to when the secondary server is running..) my gut is to push to 11.1 FP1 SP1 and just stay off of 11.1 FP 2 for now, unless others on here have had good...

TLDR: Q1: Should I update my sip software out of phase of the IPO release? Q2 anyone have issues with data pass though and J139 Have customer saying that some class rooms the data passthrough is not passing traffic. if you reset the phone the passthrough works for an undetermined length of time...

FWIW, I did this upgrade in the exact order VXtech said... there may have been more going on ( as we now have a Voicemail hanging issue open with Avaya) however the upgrade took over 2 hours to complete on the primary alone, the secondary took like 30-40 minutes as I expected.the the 7 500s were...

my user is now just not receiving anything from the IPOffice... so they "Fixed the Glitch" a-la Office Space

it is Avaya telling you it is a Microsoft issue... Cause Error in Microsoft software. Contact Microsoft for information. Solution Contact Microsoft to get a fix. Here is an example of a Microsoft report related to this issue.

the SMBLIC parameter was to allow us in the IPO world to use the 46xx vpn phones.. when you loaded those ECG phones 4610, 4620, etc with VPN software they would look to a WebLM licensing server ... complete nightmare to setup if I remember right... but when they decided that we could use them...

I have the same issue... did anyone else see this?

I have a customer who was getting this issue, now they are just not receiving the emails at all... anyone else having this issue? the smtp logs on the application server look good and happy..

wow, I am having the exact same issue this week. Same release, same issue... thank you so much for posting.