Recent content by vamosalavaya

Hi We have the issue since long time and the only workaround we found was to provide Prefix to altitude team and so we can assign specific route So imagine you have one campain need to go through trunk 120 for all international calls > prefix give to Altitude is 233 > so the dialer will have to...

Hi There ! A quick and dirty example about Percentage split call distribution Here it's simply a way to send X calls on Y to different VDN when you don't have ACM 5.x Policy routing table. here we simply send 3 calls on 10 to VDN 26012. Meaning 30 % on Vdn 26012 and 70 % on Vdn 26011. Hope it...

Hi There Follwowing Nice Help files on Perform2 , we should be able to allow agents to edit business DATA from the ROD (record on demand) client. Unfortunately everything we have done has provided a ' users does not have edit privileges on any of the business data columns' message when we...

hi, sometimes, if the LSP wake up, i have to reboot the RightFax Server (reload services is not enough) What's you configurations on DS1 + Sig Group + Tie Trunk ? It never works as ETSI for me but as E1 (2048 ), hdb3 and country protocol =12 (i 'am in france) Regars Working on Avaya S8700...

Hi, I think i have it but at my office Could you remind me on Monday ? Regards Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi, Yes in fact i find it before your reply but it changed nothing for no-hold-conf when i set yes ti Abort Conference Upon Hang Up ... maybe it not what i have to do ? Regards Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi, Thanks for your reply. What is the way to do for system wide ? regards Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi there, I would like to know if someone could help me to setup my phone to drop all parties inserted in conference i initiated from my phone with the no-hold_cnf when hangup the call. Currently, all parties stay in conference when i hangup the call. Regards Working on Avaya S8700 and...

Hi, ARS or AAR should be better than your coverage call forward Most simple ! Ask to user to dial AAR or ARS feature access code before Asterisk extensions and create AAR or ARS entry that send calls to a route pattern including your asterisk trunk group. If you want to keep your PortX station...

Hi Suzan, I have rf server 8.0 trough E1. I will ask you after how you did the setup with T1 and hunt (station type FSDS1 ?) but before this how to build a Skill with agent attached to rf "stations" (see capture below) Add hunt xxx => set acd, vector, queue to y on page 1 and Skill and AAS to y...

Hi, Change cdr parameters : try to change 'outpulse' by 'dialed' Regards Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi, Check first if your DS1 board was not use as synchronisation source previously (disp sync) If not the cas; ch disp ds1 0xxx and verify you setup as PBx and not Network, You can also check if DS1 is slave or Master (still in cha ds1 0xxxx). We had same issues with a predictive dialer...

Hi Cyril, Many many thanks ! Sorry for the delay of my answer, just retrieve your in my email to sort ! I will try it ASAP and be back to you asap Regards Michael Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi, I also connected Avaya CM 2.0.1 in to Asterisk by this way with H323 from Nufone(in /Asterisk/Channels/h323). It works but have some stack issues with high level of Call (PRedictive are batch file in var/.../asterisk/outgoing) So Finaly i connected Yate Between Avaya and Asterisk as...

Hi, I would like to remove Trunk Name on Display Phone when an incoming Vdn call arrive and the Callers has no ANI. This because on 46 20 IP Phone, when trunk Name appears there 's not enough character to display the whole name of Vdn and users complaining. I would also want to know if it's...