We want to block 411 calls too, but our switch is set up to dial "9" first. Any suggestions besides dropping "9" from the dial plan? Is there a way to see all the calls a user has made?
Sorry, I must be explaining my problem incorectly. This is what is happening:
I dial 9-1-XXX-XXX-XXXX.( any long distance call )
I hear a tone from the PBX.
I dial the first digit of the three digit access code.
The digit is not recognized until the tone stops in about 3 seconds.
(# sign...
It is done by the long distance carrier. I only get the delay on calls made through the PBX system. I have some phones that don't go through the PBX. Calls made on these lines have no delay before the first digit is accepted.
We need to punch in a three digit accounting code when we make long distance calls. There is about a three second delay before the first digit is accepted. Is there a system setting that I can change to shorten this delay.
It takes about 2 seconds for the access code to be recognized when we make a long distance calls through my Difinity Switch. Is there a setting that controlls this delay?
Susan:
Some answers:
We use Digital 8410Bs for the most part.
We have some analog phones, but seldom used, no reports yet.
Only on some local calls, but many extentions.
Long distance we must use a access code, it takes about 2 seconds for the first digit to be recognized. So we can't tell...
I have a Definity Switch. After I make a local call the person answers and says Hello,
The called person can't hear me for 2 seconds, then the call is normal. ANY HELP?
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