Recent content by tsturg

This was logged out to Avaya and it looks like they have this issue fixed with a patch: Description: After a WAN outage, several media gateways are registered with LSP. After WAN connections re-establish, and media gateways register back to the primary media server, ISDN-PRI trunk group's...

Here you go. change trunk-group 19 Page 1 of 21 TRUNK GROUP Group Number: 19 Group Type: isdn CDR Reports: y Group Name: Gateway 19 COR: 59 TN: 19 TAC: 819 Direction...

The G350 sync source is the Primary circuit as per below with switching enabled. Gateway-019(super)# show sync timing SOURCE MM STATUS FAILURE --------- ------------------- ----------------------- --------------- Primary v5 Active...

Hi All We have a new office in Dublin set up as an LSP gateway off a S8710 (CM3.1.4) in the UK. Over the past few weeks, it has been reported to us that the local ISDN30 trunk is out of service. When investigating this, the trunk shows as out of service far end and in the error logs, we get an...

Same thing. The time taken is the same if I press the # or not

Thanks 392. The digits for these calls are set to min 11 max 11 in the ARS tables. Below you can see what I mean by the timing: 15:09:41 dial 907859896435# route:ARS 15:09:41 route-pattern 13 preference 1 cid 0x2b67 15:09:41 seize trunk-group 91 member 3 cid 0x2b67 15:09:43...

We have just inherited some Nokia Premicells and have connected these us as CO trunks. Our system is CM3.1.4 2 issues we have are, 1 no matter how the cell/mobile number is dialed, it always takes about 15 seconds for the call to connect and dial as per the trace below: 15:09:36 active...

Hi there We currently have a core S8710's in the UK and are investigating whether we can put remote LSP gateways, in Egypt, the UAE and Saudi Arabia, that would hang off core in the UK making use of a centralised voicemail system and CMS. If possible, calls will flow between these 3 locations...

Hi there We have a centralised CMS R13 that is used to report on our call centres in different time zones. The call centres are all part of the same ACD. This has not been an issue in the past as the call centres have had a 1 hour time difference to the CMS. We now have a call centre in...

Swissmax, have you check your DHCP string to make sure that the IP address on the LSP S8300 is in there? Also check that the MGC list of the MGP has the LSP IP address in too.

Thanks Mikey. Very similar to what we are facing. Do Avaya not keep records of problems they have resolved for other customers I wonder?

Tier 3 have been on this issue for over a month. We had to get the problem all the way up to the code programmers just to find out new firmware is out.

Thanks for that info. Those issues do sound horribly familiar. After a call with Avaya today, they said they had spoken to the programmer who wrote the code for the IPSI's and guess what....FW32 is out....obviously not generally available yet.

Toni, we on on all the latest firmware as recommended by Avaya. For the IPSI's we're on FW31 and have a mixture of HW2 TN2312AP cards and HW12 TN2312BP's.

The issues that we are having are funnily enough IPSI issues with some Port Network just suddenly losing visibility to the core processors. It got to a stage when our business had enough and we failed the system into ESS mode with the second ESS cluster controlling the entire network (34...