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Recent content by TrinityBibleIT

  1. TrinityBibleIT

    No Answer-forward Auto-Attendant

    If I'm correct it's a set. A set just means a regular phone set correct? I believe the consoles are specialized things. Yeah the auto-attendant is simply set to ring to the phone at the front desk (model 5224) it rings because of the multicall button set up on that phone. That phone is also...
  2. TrinityBibleIT

    No Answer-forward Auto-Attendant

    I knew I was forgetting something important. It's a 3300 MXe with software version 9.0.1.17.
  3. TrinityBibleIT

    No Answer-forward Auto-Attendant

    So management here has gotten a little cuckoo. We have an auto-attendant set up. Now management wants a live person picking up that phone at all times. This was after wanting us to change the auto-attendant message mind you. So what they want us to do is, after 3 rings they want it to...
  4. TrinityBibleIT

    Mailbox as Extension

    Well I'll take this and see if I can't talk them into letting me take the Mitel Training so we can finally get this thing properly mapped out. Because I don't understand it myself. :D I don't understand this system and it was set up years ago with no one leaving behind information on how it...
  5. TrinityBibleIT

    Mailbox as Extension

    Thank you very much. I have no idea what you just said but it points me in a direction at the very least. If I understand you correctly, I need to setup a phone with that directory number just so that the number gets setup? I only ask because the current setup, as far as I can tell, is they...
  6. TrinityBibleIT

    Mailbox as Extension

    Hello, We have an older 3300 version of the Mitel software (I think 5 years old or so) and my bosses want to change our auto-attendant options. Well there is no documentation on campus here as to what they've done so I've been rummaging. It seems that in two cases they setup a mailbox with a...
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