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Recent content by trapslaper

  1. trapslaper

    How to use an ATA to access a paging amp.

    I need to know how or what device can answer an analog extension from an ATA and engage a basic pa amp being used for paging? It is on a ShoreTel Sky system and Sky does not support it but say it has been done. Anyone have a good solution? Has anyone used the Valcom IP Page with ShoreTel or...
  2. trapslaper

    Day / night switching

    Busy out the hunt group and it will roll to the busy destination. *18+ hunt group DN. Dial *18150 and you should hear a response that the hunt group has been made busy. Repeat to toggle. Make sure the permission check box is marked in the class of service for make hunt group busy. Does this...
  3. trapslaper

    Remote fastrad connection trouble

    The customer was very slow getting around to trouble shooting their end. The US Robotics modem they were using, requires a reboot between using it on other systems, vs the Norstar. Weird, but at least it's working. Thanks for your input everyone. If I don't know, I know who to ask! Trapslaper
  4. trapslaper

    Remote fastrad connection trouble

    The FastRAD has had the patch applied and is working as expected when I dial in. The issue is, the IT person having the trouble connecting, is less than experienced in Norstar. I'm trying to convince the customer to let me send a tech over to review their practices, check their NRU version and...
  5. trapslaper

    Remote fastrad connection trouble

    He didn't have the new version install. sigh. Anyway, he says it still won't connect. Who knows a Norstar guru in the St. Louis area? I'm tired of this guy and would just as soon send over a real tech to knock it out and be done. Thanks, If I don't know, I know who to ask! Trapslaper
  6. trapslaper

    Remote fastrad connection trouble

    I sent him a copy of NRU 11, I'll verify he loaded it is using it. Thanks. If I don't know, I know who to ask! Trapslaper
  7. trapslaper

    Remote fastrad connection trouble

    Nope, they have a PRI. If I don't know, I know who to ask! Trapslaper
  8. trapslaper

    Remote fastrad connection trouble

    Thanks, I'll ask. If I don't know, I know who to ask! Trapslaper
  9. trapslaper

    Remote fastrad connection trouble

    I have a customer in St. Louis that maintains a MICS here in NW Arkansas. They had RAD issues so after troubleshooting and replacing the rad I decided to upgrade the MICS from 4.1 to 7.1. That went fine and I now am able to connect both locally and through dial up using the RADs DID. However...
  10. trapslaper

    FastRAD not answering target lines.

    I performed the update and it seemed to take it but it may have other issues. If I don't know, I know who to ask! Trapslaper
  11. trapslaper

    FastRAD not answering target lines.

    Thanks, I am not the one trying to connect so I'm not sure what the exact error message says. The RAD is set up properly within F9** to answer the target line. I can say that I was not using the 9*0 properly when we tried the assisted connection so I will give that a try. If this works, what...
  12. trapslaper

    FastRAD not answering target lines.

    The FastRAD does not allow a setting lower that 06, if you know of a way around this, let me know. Yes the modem answers a call from a phone, but not when they try to connect a PC remotely. All the "basic" trouble shooting has been done, I'm looking for advanced knowledge. If I don't know, I...
  13. trapslaper

    FastRAD not answering target lines.

    I have a customer on MICS 4.1. They have been using their FastRAD for remote programming for years but it just quit. I replaced their RAD because I couldn't connect to it even with a serial cable. I made sure the new one had the patch applied to answer target lines on a PRI and I can connect to...
  14. trapslaper

    Combining sources with Norstar paging

    It was suggested I try a Valcom VMT-2 isolation transformer. It's 600ohm to 600ohm and should isolate the PC from the circuit until use. I like a $25 if it works. If I don't know, I know who to ask! Trapslaper
  15. trapslaper

    Combining sources with Norstar paging

    Existing paging worked great, the PC software is a bell scheduler that plays a horn tone at scheduled intervals such as the beginning and ending of breaks. I was hoping to put both signals to the same speakers. If I don't know, I know who to ask! Trapslaper
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