Recent content by ToxicMyst

Hi we have ERS 4500 series switches in 2 stacks with advanced licensing enabled. Both stacks are running the following HW:03 FW:5.3.0.3 SW:v5.6.1.053 We enabled OSPF on the stacks and it ran fine for 2 days before stopping. We have rebooted the stacks enabled and disabled ospf but we have...

We have an Avaya CM 5.2.1 with CMS. I need to do some clever vectoring using the collection of digits and a lookup to a Database. The IVR is simple, all it will do is say enter number now - 8 digits will be collected, these will be used to validate against a database, if there is a match the...

OK think I might be getting it now. I have created a shortcode *60*N#/Forward Number/ext no/line group id 1. I see that the codes are recognised as a fwd number change on the extension but I see this ( see below) at the end is seems to ignore the change, setopergroup from g null to g null note...

Hi Bas1234, I have the user setup as a hot desk user now. I also have the ?/Dial/./LineID (0) too. What I don't see is how I can use this to create buttons on another extension to change the fwd unconditional number on the hot desk extension. Am I missing a fundamental part or am I being...

Hey mariddle01 thanks for the input.Could you suggest or give an example of how to change the fwd unconditional number using shortcodes on a remote extension. I know under vm pro this is a fairly straight forward process but sadly i dont have vm pro. Cheers Richard

Hi, Is it possible, using shortcodes and or programmable buttons, to set/change the fwd unconditional button on a virtual extension from another extension? ext 206 is a real extension. Ext 230 has no physical device and is used purely to do some call redirecting. I want to be able to change...

Yes I see now. You need to be a bit clever here. The autodial phone needs to dial an extension rather than a huntgroup group first. You can then forward the second extension in the chain to a huntgroup. This huntgroup can then have an overflow to another extension which in turn has a fwd...

Hi, I have a weird one here. IpOffice 406V2 5.0.18 I have a phone that when picked up dials a hunt group using short code ?D 300 DialExtn line-1. This bit works fine. 300 has an overflow to another group with one virtual extension in it which is set to forward unconditional to a mobile. If...

I now have the connection to Audix working. This is what was required for me; telnet does not work but SSH seems to work. You need to set up a new connection on ASA – File – New – Messaging System Give it a name and uncheck modular messaging Network Connection Enter IP address n.n.n.n Ensure...

Yes another release and I hope it fixes some really bad audio/stability issues that we have had to put up with on 9611G phones, all 200 of them! Its a bit telling when in the release notes they are actually advising users to subscribe to a special notification and reporting service specifically...

wleong56, thanks for the response. I am really new to this. Have been an IP office admin for years know that product upside down but I'm still getting my head round the Aura/Definity system. Our installation is pretty bang upto date and does not use the the LX version of Audix. Its is referred...

Hi, I'm new to Definity/Aura. We have the embedded Messaging solution and I was wondering if there is any way to get reports out of it. I see the audix connection setup in ASA but have no idea what connection settings to use. I have tried 22,23,5022 and 5023 but can seem to get a connection...

In which case why then does this not work? display coverage path 100 COVERAGE PATH Coverage Path Number: 100 Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? n Next Path Number: 101 Linkage...

Anyone help with coverage paths. I have 2 coverage paths 1 and 2 in these coverage paths I have h1 set for all 6 points. In coverage path 1 I have set next path as 2. Nothing fancy here from what I can see, problem is the system will not follow next path, it just rings point 6 without flipping...

I am having some hideous problems with 9611g phones. Each time we try and update the firmware the phone go through the usual cycle of upgrading. They get to the stage where it shows on the screen "upgrading backup application". The phone then reboots again and displays "installing backup...