Recent content by tonysprout

Thanks Busster! I have verified witrh the PMS company that the PMS codes are setup in the PMS. I found the Housekeeper Information Configuration set to act-nopms when I first looked at it. Strange thing was, when the code(s) were dialed, they would get the stuttered dial tone. When I set it to...

bleebrant, "PMS vendor sees no activity on the link when code is dialed." is a clue I have already been in touch with PMS vendor. They have the codes and they see no activity. Perhaps you could answer the question at hand? thanks.

Bump. No replies. Perhaps someone will answer this: Am I reading the dox correctly that the setting should be act-pms instead of act-nopms? Strange that we get the stutter tone after dialing the code when set to act-nopms.

Took over this PBX as a favor to General Manager. Definity G3siV11. After several back and forth emails with GM, I find that none of the Housekeeping codes post to PMS. User gets a short stuttered dial tone after dialing the code, but no update in PMS (PMS works fine otherwise). Found...

My switch requires min of 9 digits for fnpa, so in Route Pattern 11 I tried putting 200 in NPA, 4 for prefix mark and 502 in digits inserted. Outpulse digits in list trace show correct dial string, so must be ATT. I put in a call to the company that manages the T1. Thanks for your help, 4merAvaya.

Installed T1 recently, cannot get local calls to work on T1. Just get ATT intercept. ATT says they require 10 digit dialing. Customer only dials 7 digits. Doesn't work if I program area code in Inserted Digits; doesn't work if I leave inserted digits blank. Local analog lines are in trunk group...

Issue resolved. It was COS. I went back and copied the original COS to COS 13, then added enhanced Sub to COS 13. Both 4150s work. One issue regarding functionality: Customer ordered these from us "blind" thinking they would also get wakeup call capability on the 4150s. Apparently LW17 can't get...

You've eliminated two items. Check wiring, jack, and base-cord. When it happens again, you may also try unplugging other circuit cards one at a time and see if ringing returns. Remember not to unplug the CO card you're ringing in on.

Thanks kwbMitel, I tried that on your suggestion; no effect. stsguy, I'll try that today. Thanks.

Yes, Subatt cos was missing, so I programmed cos 13 iaw w/ manual.

Changed SS4150 to Sub, now Trans/Conf is missing from softkeys. SX-200 LW17 H24.0.0 As usual, any help appreciated.

In Form 2, you should have an access code for feature 67. In form 15, insert that access code for each trunk under the X column. Feature 67 tells the incoming call to use digit translation.

Auto Att 1 set to answer for all lines. Ext 301 rings before Auto Att picks up. Customer doesn't want it to ring. ALL print: A SYSTEM INFORMATION A Current Date: 12/01/11 A Current Time: 11:02:56 A System : Mode AutoMaintBusy AutoBusyTie A ...

How do you know the call ends? I ask this because I have seen vmail messages receive dial tone when trunk supervision glitches. When the user retrieves vmail, the first message plays dial tone and the user thinks the voicemail hung up on them. Call the forwarded number from a local phone and...

I just got through talking with my IT manager. He suggested the same thing, but said I'd lose access to the router. I have two other devices that need accessed through there. Thanks for the timely answer; it was valuble. Apparently the PBX is configured properly.