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Recent content by TomasBill22

  1. TomasBill22

    CC Group and MailBox

    Hi .. Please ...
  2. TomasBill22

    CC Group and MailBox

    Hi ... Please, This is important for me .
  3. TomasBill22

    CC Group and MailBox

    Hello ... Please Baby ...
  4. TomasBill22

    CC Group and MailBox

    Hello ... Thank you ... can you give me your suggestion . Thanks
  5. TomasBill22

    CC Group and MailBox

    Hello ... I have the IPO Rls 8.1 and CCR HuntGroup, all the calls is directly rings to this group, after 6 PM all the agents is logged out, I need all the calls after 6 PM to go directly to HuntGroup MailBox. How can I setup this configuration ?? Thanks.
  6. TomasBill22

    VMPro and CallerID

    Hi ... Is there any updates ??? I try Embedded Voicemail, the same thing disconnected when set the ICLID. Is this need more VM Resources? I have a a VMPro (4 Ports), RCC, ContactStore Thanks.
  7. TomasBill22

    VMPro and ContactStore

    Hi ... Is there any updates ??? I try Embedded Voicemail, the same thing disconnected when set the ICLID. Is this need more VM Resources? I have a a VMPro (4 Ports), RCC, ContactStore Thanks.
  8. TomasBill22

    VMPro and CallerID

    Hi all ... I try to run the Automatic Balance Impedance Match on each trunk but with no result, the same occur. the IP Office 500 V28.1(63), the analog trunk is combo card. Thanks
  9. TomasBill22

    VMPro and CallerID

    Hi ... I face a Problem with Analog Trunk and VMPro. In Analog Options when set the Trunk Type to Loop Start ICLID, and set the ICR to be answered by VMPro, when calling the number the VMPro disconnect the call, when monitior this case on system status found that the call is still connect to...
  10. TomasBill22

    VMPro and ContactStore

    Hi ... I have a Live Person on the Hunt Group Tha Idea that a Caller directly leave a Msg when hearing the tone. Regards
  11. TomasBill22

    VMPro and ContactStore

    Hello ... I have Configure a Module on VMPro for HotLine, Customer hear a message and leave a msg on MailBox. On VMPro : Start Point >> Menu >> Leave Voicemail. On Manager: Hunt Group (666) >> Voicemail On ICR >> VM:HotLine On Hunt Group Voice Recording tab : Record Inbound : On...
  12. TomasBill22

    Playing a Call on Contact Store 7.8

    Hello all, I have Installed a Contact Store 7.8, when click the radio button of the call I want to play. the audio is retrieved from the server but the audio waveform is not shown in the top of the screen. when I click the play button, nothing action happen. I configure my browser as in the...
  13. TomasBill22

    Call Transfer Problem on Avaya 1416 Phones.

    Dear Gunnaro, Thank you for your support. Look, I have seen your advice to Put "enable_OTT" in user 221 REC's Source Code-tab, but this solution need to program all the user's on the button, I have 85 users and I don't have buttons module. The Calls is send directly to REC, your suggestion is...
  14. TomasBill22

    Call Transfer Problem on Avaya 1416 Phones.

    Dear Gunnaro, Here is the trace from Monitor: CMReleaseComp Line: type=DigitalExtn 2 Call: lid=0 id=328715 in=0 Called[221] Type=Default (100) Reason=CMDRdirect Calling[0799045906] Type=National Plan=ISDN Pres=Allowed (0) Cause=126, Transfer(IPO)...
  15. TomasBill22

    Call Transfer Problem on Avaya 1416 Phones.

    Hi Gunnaro, Here is the SSA Trace: 8/17/14 10:13:38 AM-527ms Call Ref = 75001, Originator State = Connected Blind, Type = Trunk, Destination State = Alerting, Type = Target List 8/17/14 10:13:38 AM-527ms Call Ref = 75001, Alerting, Extension = 221, Button = 1 8/17/14 10:13:40 AM-843ms...
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