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Recent content by TMMcN

  1. TMMcN

    Intermittent clipping and one way audio

    It went away... Their phone traffic went through the roof due to Covid and has stayed there, however, the issue has subsided.
  2. TMMcN

    Intermittent clipping and one way audio

    Yes to both, 1616i's. This started happening all at once and is intermittent.
  3. TMMcN

    Intermittent clipping and one way audio

    This started previous to the Covid madness. I've noticed a degradation of call quality, however, theirs seems to be worse.
  4. TMMcN

    Intermittent clipping and one way audio

    Avaya IP Office 9.0 installed 4 years ago. 24 extensions. A couple of months ago, started with intermittent clipping and one way audio on about 2% of the calls, incoming and outgoing. 8 channel PRI with fiber to the building, 15K call volume/month. Carrier has replaced all their onsite...
  5. TMMcN

    B179 Conference Phone cannot make outside calls

    Thanks for all the guidance, especially amriddle01, it was a combination of issues, mostly self imposed......
  6. TMMcN

    B179 Conference Phone cannot make outside calls

    Still now working, Below is trace. 16:35:47 3557749906mS SIP Rx: UDP 192.168.1.56:5060 -> 192.168.1.250:5060 INVITE sip:97681245@192.168.1.250;transport=udp SIP/2.0 Via: SIP/2.0/UDP...
  7. TMMcN

    B179 Conference Phone cannot make outside calls

    Making headway.... It shows sending 9XXXXXXX to the Central Office. How do I strip the 9 from the telephone #? Thanks
  8. TMMcN

    B179 Conference Phone cannot make outside calls

    Still trying to resolve this issue. I have a separate DID for each phone. All incoming calls, internal or external are fine. Outgoing internal calls are fine. I believe it is my short code on the extension. I am using Code N; Number Feature Dial Line Group 0 It now seizes a PRI channel...
  9. TMMcN

    B179 Conference Phone cannot make outside calls

    I have an incoming route for one of them, but not the others.
  10. TMMcN

    B179 Conference Phone cannot make outside calls

    removed the auth requirement, now I get "service unavailable" 11:38:18 429229574mS SIP Rx: UDP 192.168.1.118:5060 -> 192.168.1.250:5060 INVITE sip:97681245@192.168.1.250;transport=udp SIP/2.0 Via: SIP/2.0/UDP...
  11. TMMcN

    B179 Conference Phone cannot make outside calls

    Below is trace 10:39:12 425681456mS CMExtnRx: v=45, p1=0 CMSetup Line: type=SIPLine 260 Call: lid=251 id=3910 in=0 Called[97681245] Type=Default (100) Reason=CMDRdirect SndComp Calling[45] Type=Internal Plan=Default BC...
  12. TMMcN

    B179 Conference Phone cannot make outside calls

    I've tried both ways, with the same result.
  13. TMMcN

    B179 Conference Phone cannot make outside calls

    I'm using the default codes in the ARS. This is where the trace ends...waiting for line
  14. TMMcN

    B179 Conference Phone cannot make outside calls

    I have 3 B179 SIP sets. All can make and receive internal calls. I can direct a DID to the Extension and receive outside calls, however, I cannot make a outside call from the sets. In monitor it shows waiting for line. Service is a PRI. All is good on all the other 1616 phones Thanks in advance
  15. TMMcN

    VM Pro will not access Auto Attendants and wav files will not play

    Tried with a new database same issue. Blew off and reinstalled VM Pro, all working now. Thanks for all the suggestions.
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