Recent content by tkinney

Hello all, Can you put 2 sums in one cross tab query? Thanks!!

Thats great! Learn something new everyday. Thanks guys

Thanks Mike I did that but I don't see any properties in it just other note pads

Good Morning, I am getting a new p.c. today and need to reload my ASA 1.1 software on it. Is there a way to copy your different system properties (dial in #'s, passwords) without having to screen print each ones PBX and audix properties? I have about 12 different locations on there...

Ohhhh, got it..... didn't know an x-port did that. Thanks that did the trick!

Well I may have finally lost my mind and forgot how to set up a voice mail only station or something else is wrong! I set up a x port station of 276 with a cover path to go direct to voice mail. When I did this before the mailbox owner could go in and put in their greeting, change password...

Check the FRL level in your route patterns also. I don't know why but when we switched LD carriers we had trouble with some of our FRLs that worked fine before. We also had to try different setups with the digit 1 in our route patterns like dwalin mentions.

Slippage can be either or. When I had slippage on one of my DS1's and my LD carrier did testing on their end found nothing so I knew it was on my end which was a bad CSU (replaced). What type of trunks do you have?

You should have all zeros on the DS1 log. Any numbers would indicate slippage. Are the disconnects on your incoming, outgoing or both. How about local, long distance or DID?

Thanks SprakyDTMF, I do do that for other reports like a list of subs and it works great. The problem is that you cannot do this for an activity list in call accounting. You can run reports in call accounting and look at them on screen or print them but I was trying to find a way to export...

Hello, I am trying to find a way to export reports using ASA 1.0 from Audix Version 4. I have the call accounting set up in Audix and would like to be able to export a detail list for a certain extension. I go into call accounting then reports then generate selection report and then I fill out...

This may be way out in left field but is this a new set-up? We had some remodeling done last year and I went thru a similar problem, no light, swapped phones etc. etc. this person also had issues in audix like if they pressed a zero which was part of their password they would be transfered to...

why not try calling 1354 (group ext.) direct and see what happens without using audix. Then I would call his station direct to see if it rings normal etc. I would also change hunt after coverage to no on your coverage path. Do you possibly have both a hunt group and a cover group programmed...

Sounds like there may be something up with the second phone. Could it possibly be on call forward or send-calls? You could try (on the pbx side) list call or status sta xxxx (2nd guy) to see if SAC is activated. Also check the COR on all involved to make sure there are no restrictions to that...

If you want all phones to ring at once and anyone picks it up make your zero out extension a coverpath whos point 1 is a cover answer group (up to 8 people). Also did you list the people on the 3rd page (on mine)of your hunt group, with only one phone ringing I would check your hunt group...