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Recent content by Tisty

  1. Tisty

    Quick Question for Licences

    Hello Guys, It seems that disti has messed up some licences for us and put some under an SBC LAC. These have now been moved to the correct Licence ID however now the IP office requires the PLDS licence re-uploading. Does it require a reboot or anything like that? This is R11. Thanks, Chris
  2. Tisty

    HELPPPP! Upgrade Path

    Thanks Guys, I havn't touched licencing before PLDS, was always just copy the key in. I have activated the licences in PLDS with the R11 lic. One last question, we took over maintenance of the system but not 100% sure we have the system password. They are unsure if it is it or not. Is there...
  3. Tisty

    HELPPPP! Upgrade Path

    Do you know what happens to the licences on R7 when I upgrade? Currently they are just installed. Obviously now we use PLDS and WebLM Cheers, Chris
  4. Tisty

    HELPPPP! Upgrade Path

    Hello Guys, What's the process of upgrading from V7.0 (5) and going to 11.0 (4) ? Is there anything to consider? I've not touched Avaya for ages with upgrades. Cannot find an upgrade path. Thanks, Chris
  5. Tisty

    Issue with SIP Inbound

    I am in Server Edition.
  6. Tisty

    Issue with SIP Inbound

    Hello Guys, Hopefully you don't need much more, I am using SIPGATE, 1 channel only and I have 5 licences. See alarm when inbound call compared with resources. Any sugguestions would be amazing :)
  7. Tisty

    External Softphone Not Working

    Just seen it, yes under the power user remote worker is enabled.
  8. Tisty

    External Softphone Not Working

    Hello, I've set them as a power user. I don't recall there being a setting for "remote user" ? Thanks, Chris
  9. Tisty

    External Softphone Not Working

    Just one more note from me, this is the monitor capture. Doesn't seem to tell me a lot thoug.... So it's hitting the system.
  10. Tisty

    External Softphone Not Working

    Hello Guys, I really thought that you both fixed my problem when I read this, this morning. So i've ticked on remote extension and set the port to also 5062. I've set the port to 5062 also on the network topology section also. See screenshots: Still having the Invalid extension or password...
  11. Tisty

    External Softphone Not Working

    Hello guys, Sorry if I've missed anything. Basically I have my lab environment and run a Softphone client (Avaya Equinox) works perfectly local on the same subnet as my IP office. I'm trying to route it externally from my phone when I'm off the network. Appreciate that this is a VM and I have...
  12. Tisty

    Remote Access Customer sites Alternatives

    Hello Westi, Unfortunately the main customer we use it for does not route out their voice subnet at all any traffic to and fro get's dropped. I could create a routing interface on their switches for the voice subnet so that I could access through the data vlan. Although I think dial up is...
  13. Tisty

    Remote Access Customer sites Alternatives

    Hello Pep, Can you confirm that it works at least with Windows 7? That is all we are running for the access as it sits in a little cupboard and we RDP to it. Cheers, Chris
  14. Tisty

    Remote Access Customer sites Alternatives

    Hello Guys, Our ISDN card in our remote access PC is really on it's last legs. It seems difficult to find alternatives I am turning to you guys to give me some ideas. I have seen USB to ISDN converters but not had any experience with them. Does anyone have any recommendations? Thanks, Chris
  15. Tisty

    Calls drops when trasfer is pressed

    Hello, Thanks for your input, useful to know. The only thing I can notice is that we have a possible card failure, they have a VCM 64 card which has a ATM card bolted onto it. Now system status is reporting unknown card on the VCM64 I would guess the ATM has failed. They don't use analogue...
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