Recent content by tischler

Is it possible for the Arcserve 7.0 software to accept a media pool spanned over 2 different drives? I currently have one DLT1 tape drive, my backup job runs over into the second tape. I would like to daisy chain two of these DLT drives together, create a media pool from the two different drives...

speshalyst: i am having the same problem along with a few others like: E8562 Failed to receive data from the database agent EC=10054 and E8552 Failed to receive data from the exchange agent EC=1; and E8563 Failed to send data to the database agent EC=10053 What exactly do you mean by recycle...

I am running Arcserve 2000 with SP4. I am experiencing the problem when job expands over 2 tapes, it requests the tape and it is inserted, it will not recognize this tape unless you hit the "ok" button. In the past, this was not an issue, it would recognize the newly inserted tape and...

No mine is not running on SQL

I am having same error, no error in event log, database just stops. I loaded the patch QO20824 yesterday. Backup ran fine last night, updated database, merged info. Then database just stopped, for no reason. Running W2K with Arcserve2000, SP4. Anyone figure it out yet?

I had this same thing happening to me, CA support helped me resolve. I was told that it was the Job Queue. Trying to remember exact fix.. I believe they had me to stop database engine, close manager and maybe RPC server as well. Then go to the /Arcserve folder and rename the 00000001.qsd folder...

so when you refer to r*.* files....when i look in DB, I see files like rAAAAAAA.chg (lots of these), rdm.bil, rdm.chi, rdm.chk. so I deleted all of them. Sure hope that was what you were talking about. Deleted all in Arcserve Temp folder. no RNNAME in Environment variable. Stopped DB engine...

Ok followed ofere71 instructions since no matter how many times I tried to install the patch as instructed, no good. The issue has changed to this, my active jobs are gone but everyday the backup runs, kicks out the tape and starts to update the database. I get the error [CAT] Failed to login...

I tried that, unfortunately I am having a problem with cazipxp unzipping the source file. I have downloaded it twice and tried to open but after it tries to uncompress file, I get the error "could not open source file" Not sure why this file wont open, went to CA website but nothing...

I am running W2K Server with Arcserve 2000 w/SP4, build 1100. I have had this happen twice resulting in 2 active jobs that are hung up. It seems the backup runs to the end and for whatever reason does not end, it stays in the active position. The first time this happened, (after stopping RPC...

I had this same problem, CA tech explained to me that this error comes up when the brick layer is looking for a mailbox that is no longer there. Modify your backup and remove any recently deleted mailboxes and rerun, it should solve your problem. I had a CA tech work with me several weeks on...

Running Win2K Pro with Service Pack 2 installed. Recently I booted my comp. and noticed something strange. Under the Start menu, instead of arrows pointing to the submenu's, there is the number 8. In any window I have open, for the Minimize, Maximize and Close buttons there is the numbers 0,2...

CA technician advised for me to apply the Q022840 patch again, since I did not readd after applying SP4. Then we changed the Exchange Backup Agent configuartion to Named Pipes instead of TCP/IP. I was able to get a brick layer backup successful, Now I am waiting on my normal backup run to...

I currently am running W2K, SP2 on my file servers including my server that is running Exchange 2000 SP2. I have updated Arcserve 2000 with SP4 but was having this problem out of the blue prior to adding this service pack. I am having the error: "E8604 Failed to start backup EC=Exch...

I cant seem to get a complete backup including the network, IS and a Brick layer all in one session. If I break up the run and do network backup one tape and the IS and Brick Layer on a different run, it will be successful. When I try to put it all together, there seems to always be a snag in...