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Recent content by timmylange

  1. timmylange

    Intra-Switch CDR

    Kevin, Ed - Thanks for your replies. Record Outgoing Call Only? has always been set to No. I tried changing it to Yes, just for the heck of it, but it didn't do anything. I am using the emulator thru ASA, so I can't imagine it being an issue with that. I believe my system is a G3v11 and it...
  2. timmylange

    Intra-Switch CDR

    Okay, I'm trying to log all internal calls in my organization. I know to turn on the "Intra-Switch CDR" option in ch sys cdr, however when I try and go over to that field, I'm not allowed. In fact, the following fields are not accesible: Condition Code 'T' For Redirected Calls?n Remove # From...
  3. timmylange

    Denial errors

    I'm trying to setup Avaya IP Softphone in RoadWarrior mode to be used for our HelpDesk call center. I have the TN801B card installed and on the same VLAN and subnet mask as our network and phone switch. When I do a list trace once I have the IP Softphone connected to the switch, I get this...
  4. timmylange

    E_SHUT Message on MAPD TN801B

    Thanks 4merAvaya! Another question: when you say "unplug the MAP-D", do you mean unplug the D-connector from the back of the board, or unplug the board itself from the cabinet? I just want to make sure I do every step correctly. Thanks for your help :)
  5. timmylange

    E_SHUT Message on MAPD TN801B

    Hey, does anyone know what the E_SHUT message on the LCD screen of a TN801B MAPD board means? Also, is it possible to reboot the board w/o rebooting the entire Avaya system? Thanks for any help!!
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