Recent content by timi

Is there anyway of hiding the last 3 digits on incoming CLI in the CDR records ? The CDR Priviacy will do outgoing numbers Using calling number conversion can strip/delete the first digits Its the last digits I am being asked for, any creative ideas?

Thanks Brett I will give it ago

Hi I am using 1XC and 96xx phonesWhat I am worried about is this. A user goes home not happy that he has been left out of a meeting, so he flashes up his P.C, opens 1XC in call control, he uses it to control his desk phone,he uses the Place and recieve calls using Desk phone. He then makes a...

Hi all Thank you in advance for any assistance I have a customer who is using Cybertech voice recording, they are using Service observing to record, the country regulations state that a bleep must be heard whilst recording is happening The “normal" tone heard from service observing is not...

Hi I am using 1XC and 96xx phones What I am worried about is this. A user goes home not happy that he has been left out of a meeting, so he flashes up his P.C, opens 1XC in call control, he uses it to control his desk phone,he uses the Place and recieve calls using Desk phone. He then makes a...

Hi all I was wondering if anybody had a best practice for upgrading 96xx VPN phones once they have been installed at home. The phones have been configured to work and do work, then new firmware comes out, what is the BP for this other that getting each user to bring them to the office? Thanks...

Hi Guys Found my mistake, on the Console form DID-LDN Only to LDN Night Ext? n this was set to yes and stoped the dial 0 also on the tenant form had to have the VDN set against the night service

Hi Guys I hope you are all well My senario is as follows, for a couple of weeks I need to deliver "dial 0" to remote cosoles on an Erikkson system, when we migrate enough useres from that the consoles will be on the Ayavay system. I have a multi location system with gateways in 6 countries, i...

I personally would check the TDM terminators on the back plane are not loose or are even present

Hi Mikeasa yes that is correct, it will be a complete mirror image of the exsisting system, so all boards and cabs need to match

2 answers if you have a controls shelf in A and B, i.e. cpu tone boards, memory boards, hard drive and optical/tape drive in both shelves it is duplicated 2nd answer and card to the left of the MSS net board and not including the MSS net is hot removable, so in your case you can remove the hard...

Hi Quick question, can IBM type 1 cabling be used as Cat5 to run VCVoice over IP, my manual says to use CAt5 but the customer wiring is IBM type 1..... can it be used?

Hi having a problem in getting 4621 to upgrade across a256k link on a MPLS network I have tftp server in UK and the phones in Luxenburg The phones attempt and then reboot back to the original firmware. I have set up a TFTP locally and all works ok. I have phones on other sites with larger...

has anybody seen problems in setting sync sources in G350 I am trying to set the sync source to bri card . I have had a few gateways report a hardware failure when set sync interface Primary V5 1,2 any Ideas?

Try using the AGC (Automatic Gain Control)feature. This increases and decreases the volume when needed.