Wow, that goes back a while.
In the restore selection tab, on the left hand side at the top, you should see a little globe. Right click on that globe and select "Volume View". If you drill down into the server and drive, you should see the date of the actual backup.
Have you got a license for the remote agent? If you want to backup a remote machine, than you need to purchase a remote agent license. Once you added the license to Backup Exec, the shares should be available for a backup.
I take it that you are talking about W2K Professional.
In that case, you need to install the remote agent.
Just run the setup of Backup Exec again and select the option to install the remote agent on a remote machine.
You don't need a license for Workstations. If you want to backup a remote...
The Problem is that NT4 cannot see the System State of a W2K box. If you want to fully protect a W2K machine,than you need to have a backup of the system state. If something is happening to the W2K box, than you will have to reinstall the OS before you can restore your data. I would recommend to...
Sorry, I looked in the manual for Backup Exec 8.6. In the manual for Backup Exec for NT 8.5, it's on Page 7-28.
Make sure that you deselect "Use Media Storage based catalogs" from the tools menu - options - catalog. Then run a catalog job and you should be able to restore.
If exchange is on a remote machine, you need to have the Exchange Administrator (5.5)or the System Manager (Exch 2000) installed on the Backup Server. You also need the Remote agent installed with Licensenumber. The Exchange Agent aslo needs a Licensenumber.
I found that, when you phone support at different times in a day, you end up in a different country. So far the UK support center seems to be the best. I phoned there about 5 times, and every time I had a different engineer, who had excellent knowledge about their product and the OS.
You need to have a full Backup before running the IDR wizzard. Then you have to burn the Image onto a CD. But make sure you make this CD bootable. In a Disaster situation now, you can boot from that CD and IDR will restore your system from your last backup.
There is more detail in the manual. If...
Tough one. I would try again to unistall OFO, including the Serialnumber, reboot. Before you install OFO again, reapply the SP6a and MDAC the machine with MDAC 2.6 and the Jet Engine. You find both on the Microsoft download site.
Reboot and install OFO. If this still don't work, then I would...
Heather
Have you tried the SA account yet? If that don't work, try the following:
Stop Backup Exec Services, go to the directory where Backup Exec is installed down to the Data folder. There you will find the Bewinui.uni file. This is the password database file. Rename this to .old and restart...
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