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Recent content by ThompsonAdmin

  1. ThompsonAdmin

    external call automatically placed on hold

    huh, well just for kicks, I reset the users mailbox to new and tried it again and it now works! Thanks for you suggestions. :-)
  2. ThompsonAdmin

    external call automatically placed on hold

    the feature light is not on, so i didn't think there would be any call forwarding set or DND, i reset features using [feature] 99 [feature] to cancel any that may be set and the problem still persists. We placed a call internally to the phone and the only thing that shows on the phone is...
  3. ThompsonAdmin

    external call automatically placed on hold

    no one has any idea? :-/
  4. ThompsonAdmin

    external call automatically placed on hold

    Hopefully, someone here can help me out. We have a NEC Electra Elite IPK PBX with dterm 80 telephones and if you call in from an outside line and press extension 238, that extension should ring and has up until this morning. Now after you enter the extension, it never rings and the on-hold...
  5. ThompsonAdmin

    Help disabling some feature

    I need some help disabling some feature on our NEC Electra Elite IPK phone system, but first identifying what the feature may be called because I have no idea; which is probably why I can't figure out how to turn it off. I have never dealt with a phone system before so this is all pretty new to...
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