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Recent content by thecoming

  1. thecoming

    NAM NVM 4.0 04c

    Thanks and I thought you were talking something in the NAM but wasn't sure.I downloaded winzip but I'm reading on it since I'm just a decent computer user some of this doesn't come natural. Plus I don't have a 3 and a quarter floppy to download the patch on. So I guess I'm stuck on this one...
  2. thecoming

    NAM NVM 4.0 04c

    Curley, another question when you talk about redirect ring your not talking about under capability's are you? Disclaimer> I could be wrong
  3. thecoming

    NAM NVM 4.0 04c

    Sorry Curley, do I need to download winrar and unzip this file then follow directions. to great a flopy to install in the NAM? thanks for helping. Disclaimer> I could be wrong
  4. thecoming

    NAM NVM 4.0 04c

    Nam call comes in answered by AA caller dials ext call is transfered to correct ext, after the programed call forward no answer timer exspires the call continues to ring. Now I know theres a patch for this I just dont have access to get it,( not a Nortel dealer) can any one tell me where to find...
  5. thecoming

    Speed Dialing and Calling Groups

    should be as easy as when programing the speed dial number just enter the 9 or the 8 or the 7 then the number and hit ok to store it, making sure that the user has access to the dial what ever pool. hope this helps Disclaimer> I could be wrong
  6. thecoming

    t1 24 channel

    Just wanted to thank Silver987,Cook and PerryP for your inlighting on my problem thanks to you guys its working. Thanks again David Disclaimer> I could be wrong
  7. thecoming

    T1-24channel

    Dude I think that's it I didn't try changing them from E&M to DID thanks bro. And thank you to Old Roman, but i did try the target line REC digits and all that even thou its not a PRI I was trying any thing, but it didn't work but thanks any way Disclaimer> I could be wrong
  8. thecoming

    T1-24channel

    moving a 24 channel E&M winkstart,ESF B8ZS DNIS is four digits, out of option-11 to a norstar 4.1 with same provisioning. Can make calls out but cannot receive in bound calls just get a fast busy. Me and the service provider worked together, for hours, they would try sending what ever I asked...
  9. thecoming

    ? connecting two 0x32

    thanks STsguy Disclaimer> I could be wrong
  10. thecoming

    ? connecting two 0x32

    customer has NEC switch that got flooded Yep Nashville Tn. has pri in main building and point to point t1 connecting other building wants to replace with norstar, I know all the pri stuff just not sure what to use to connect the other office thru the point to point. Thanks David Disclaimer> I...
  11. thecoming

    call pilot RCC

    I have call pilot 150 with all the key codes for call center and reporting, call center works great. reporting is a no go. my call pilot has build 31.10.14.22 and Ive been told I need call pilot with build 31.10.31.22 with RCC version 2.2.116. so how do I get this update, patch or what ever...
  12. thecoming

    Call Center?

    FEATURE 9*1 Disclaimer> I could be wrong
  13. thecoming

    Call Center?

    If you press feature 9*1 on a 7310 or t7316 it will display the call center codes you just press next and it will scrole thru all the active call center codes and you will see the SS code this will display agentd loged in and how many calls are in the que. Disclaimer> I could be wrong
  14. thecoming

    Callpilot Call Center Reports

    I dont have your answer, but tell me do you have yours working, and how important is it to dedicate a PC just for the web hosting call center app? Disclaimer> I could be wrong
  15. thecoming

    Print Caller error

    I wish I could help you, as a mater of fact I wish I could help me, I cant even get mine too work I get all the way to the connect screen and all i get is the dialog box with two computer icons shaking hands, also when I go the add agents to skill sets in the RCC theres not any skill sets...
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