Recent content by TheBoyWonder

It is true. I have a patch!

The VM Service must log on as a Domain User, not Local Systm for VM to E-mail to work. Is the MAPI Client logged in as the same Domain User? Also, what MAPI Client software is installed? What is the version of IPO VM software?

In the User configuration, right click and select New. Create the new User with a Name, Ext Number and Source Numbers. Now go to Extension configuration and amended the required Extension ID (port) to match the Extension of the new User. This will tie that extension id to the new User. To save...

There is currently and issue with Phone30 modules rebooting. A patch is due out shortly to rectify the problem. A monitor trace will indicate whether the IPO is rebooting or whether calls a dropping ie. due to a module rebooting.

LDAP (Lightweight Directory Access Protocol) is a software protocol for enabling anyone to locate organizations, individuals, and other resources such as files and devices in a network, whether on the Internet or on a corporate intranet. LDAP is a "lightweight" (smaller amount of code)...

The problem is because the E911 setting is enabled depsite the Locale being set to ENG. What you need to do is: - set the Locale to ENU and send the config; - Open the E911 System Configuration and under System Parameters ensure Enable E911 System is NOT ticked. (you will see that the E911...

You need to ensure that all Users which require vm notification for Group messages have a Source number for that Group i.e HMain. This was never the guess in 1.3, although suspect that it was supposed to be. This will resolve the problem.

The IP412 will be increased to 360 extension in 2.0 software. This is currently on field trial and is due for release in aboout two months time. If you can't wait until then, you will need configure Small Community Networking either via IP or Q-Sig between the IP412 or IP403/6. Refer to the IP...

I have had this before on an IPO. I was due to broadcast storms on the network. May be worth setting up a VLan for the Alchemy and apps.

If you are using Fax Over IP:- The IP Office has a proprietary method for carrying Fax traffic on a VoIP call, it is supported between IP Office systems and supports Fax speeds upto 14.4 kbps, it does not confirm to the T.38 standard. The bandwidth requirements for the call will initially be...

The Directory is limited to 1000 entries. This is detailed in the IP Office Product Description. The LDAP is limited to 500 entries. Check the Avaya IP Office Product Description.

Bason, Is the a VM Pro configuration?

You should just be able to change the Locale from Enu to Eng. Although if the US use different firmware, which the shouldn't as the IPO is a global product, the a DTE default would be required.

This is an issue which I have experienced on several sites. It seems to make no difference as to what software levels are running. Speaking to Avaya, I believe that they will soon revise the Tech Bulletin to state that the IPO Pot module is not compatible with the Network Alchemy. Either that or...

GrandMasterOPI, I am merely stating what Avaya told me after raising this with them months ago. It shouldn't lock the port but will keep the Users vm box open. Perhaps this is a different issue.