Recent content by telsan

Thanks John, The rls of my switch is 25.30

Hi All! Can someone tell me what software level I need to be at on my Option 11C in order to install Call Pilot.

Hi All! I am trying to set up a call forward off premise. I have set up a 500 set with a DCFW of 91xxxxxxxxxx. I have CLS = CFXA. The NCOS is okay. The system comes back and says: "that number cannot be reached from this service". Am I missing a system feature that allows call forward off...

This is an option 61C, the TDS loops are 0 & 16 and the Conf loops are 1 & 17. Where do I go from here? The trouble reported is "can't transfer at times". I got this trouble report from several users. how exactly, would I disable and enable (LD 34 DISX 0 or 1, and ENLX 0 or 1?)

Hi all! I need to replace a defective Conf/Tds card. Do I need to disable anything (besides the enable/disable toggle on the card) before changing this card? Thank You!

Hi All, I am having trouble with a Norstar Plus Compact ICS. I need to replace the cabinet. How can I backup the system programming? There is a flash card in the existing cabinet.

I know how to log into the system, how do I do a backup?

Hi All, I'm not all that familiar with the Norstar, I work mainly with the Meridian series PBX's. I have a client who has a small branch office that has a Norstar. The DS module (nt7875gb-93) is defective and I need to replace it. If I power down the system and swap out the card, will anything...

I installed an ATA adapter and programmed it as follows: This is the TN for the ATA device: TN 5 25 DATE PAGE DES DES ATA TN 005 0 00 25 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN TGAR 0 LDN NO NCOS 5...

I tried both XMWK and RMWK, the system does not take the code. I am running Rls 23.55, do I need anything in CLS?

Hi All! I have a DN (5132) that is assigned only as a key pickup on ext 5047. Ext 5047 has her own mailbox. The customer wants 5132 to be a separate mailbox. How can I put some kind of key indicator so the user (5047) can tell which voice mail has a message. Thanks!

Hi All! I have an option 11C Rls 23.55. The customer is asking if we can print out a report for an extension DN that they believe is spending too much time on personal calls....Any ideas? Thank You!

Hi All! I have a TTY (printer) port that is not working, I would like to move it to a spare port on another paddle board. How can I accomplish this, and where would I find the Dip Switch settings for this type of port (printer). Thank You!

Thanks John, Bad Network Card.....Strangest thing I've ever seen, there was a lightning strike (in the office parking lot, adjecent to the switchroom) that blew away about 20 feet of asphalt and concrete edging. The switch was running behind UPS. The main breaker for the column was tripped. We...

Help! I have a disabled controller, this is what I get in LD 97: REQ PRT TYPE XPE XPEC S0 S1 S2 S3 LOC DIS RGTP 01 020 020 020 020 CLM0M3 YES 08 04 004 004 004 004 CLM0M2 NO 08 This is what I get in LD 32 when I try to ENXP 1: >ld 32 BACKGROUND SESSION 0 ABORTED. NPR000...