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Recent content by telgirl

  1. telgirl

    Norstar MICS with 5.0 XC software and Companion 3060's

    Hi There, Have 5.0 xc software installed on the MICS. Have 10 base stations. Have 25 3060's to register. Problem: 3060 handsets will not register. Allows you to put in the password. After entering the DN "registration fail" Can see the base stations as "idle" Re-evaluation is not...
  2. telgirl

    feature 987 (interupt) not allowed

    are you dialing into the system using a line and transferring to extension 241 or are you using F980 to leave a message or are you using the intercom + 241 to reach the VM? Can you program Feature 987 to be a button right above your intercom buttons (just for this test)...is there flashing?
  3. telgirl

    Lost IP address for Call Pilot

    Hi there, Customer does not know what the IP address is for their call pilot...any quick way to figure it out? Thanks
  4. telgirl

    feature 987 (interupt) not allowed

    What telephone set have you programmed F987 to? What button number did you program it to? on a T series phone, on earlier versions of software the buttons were weirdo...This may be why you cannot see the flashing... How many intercom buttons do you have programmed to that set?
  5. telgirl

    Startalk mailbox setup problem.

    What is the extension that the recep enters when she presses Feature 986? Informaiton mailbox access: Feature 983 120000 (1020000) MBOX Press 1 You will see the Information Mbox heading that will allow you to add, delete, change Press Change and enter 285 See if its there...
  6. telgirl

    Startalk mailbox setup problem.

    It could be an information mailbox.
  7. telgirl

    Removing Voicemail from NAM keeping the Cinphony 1

    Thank you very much! The notes say "assuming we have cleaned up the crosslinked files-"...would you have instructions for cleaning up the crosslinked files?And finally, any issues once the CP150 is running on the MOD with the Cinphony stand alone? Thanks again for all of your help.
  8. telgirl

    Removing Voicemail from NAM keeping the Cinphony 1

    NAM: 4.0.4E Cinphony: 3.50.0038 MICS 5.0 Thanks
  9. telgirl

    Removing Voicemail from NAM keeping the Cinphony 1

    Hello: Does anyone have any clear instructions OR helpful hints to offer when removing the voicemail application from a Co-Res NAM (Cinphony 1). We have encountered cross linked files and are putting in a CP150. Any help would be great! Thanks
  10. telgirl

    Removing Direct Line from ACD

    Was the toll free number changed or worked on by the telco at all 4 days ago?I am wondering whether there was some work done recently (4 days ago) by the telco that may have re-routed the toll free number to a different local number which is being answered by the ACD. For example, could both of...
  11. telgirl

    DN will ring into general delivery box

    hello, what is the version of your software on your telephone system and your voicemail system?
  12. telgirl

    Removing Direct Line from ACD

    Hey, here are some things you may want to check, this may help in determining what is going on... Could your toll free line be tied to a local number that is being answered by the ACD? (This could be a new change) Are your lines ringing to a Voicemail Auto Attendant first? Check the line...
  13. telgirl

    3x8 with DR5.1 T7406

    Hello, Thanks in advance for your assistance. I have a 3x8 with DR5.1 there are only 2 7406's on the switch. Problem: There is noise on all lines and intercom. Any suggestions?
  14. telgirl

    Winterm User Name & Password?

    Thank you very much!
  15. telgirl

    Winterm User Name & Password?

    Hi there! Does anyone know off hand what the default user name and password is for Winterm? Thanks in advance.

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