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Recent content by telephonekat

  1. telephonekat

    Partner ACS 3.0 lost power

    I believe my issues are solved. Thank you again. I really appreciate your help. Great site!
  2. telephonekat

    Partner ACS 3.0 lost power

    Thank you. That solved my issue. It's setup to transfer to extension 10 from the greeting but there does not appear to be a mailbox setup for 10. When I go into VM admin to assign a voicemail it ask for a mailbox number. Not sure what that number would be ?
  3. telephonekat

    Partner ACS 3.0 lost power

    Hi to all. I'm helping a friend on a Partner ACS 3.0 with a Partner Voice Messaging PC card R 2.0.1. System lost power and batteries were dead. Have sense replaced. Biggest problem is all calls are being picked up by the AA. From reading this site, I have done the #505 for port 78 and 79...
  4. telephonekat

    Norstar Conference phone

    Good day. I have confirmed that set relocation is off. I can dial extensions with no problem but if i press 9, i am just getting the fast busy. In maintenance, shows as a m7100.
  5. telephonekat

    Norstar Conference phone

    I will try that but when i plug a 7316 into the port i have no problem making outbound call after hitting 9.
  6. telephonekat

    Norstar Conference phone

    Yes, it is a Norstar Conferencing unit. 2501-03308-001. Extension is programmed to dial 9. I have2 i/c 's assigned, hf answerback at no, prime line is intecom. Have dial tone but busy signal as soon as i hit 9. Can do some programming just unsure what am not doing.
  7. telephonekat

    Norstar Conference phone

    It is a Norstar Polycom and suppose to run off Norstar port. I do not have an ATA. I get dial tone but when i press 9for outbound call i get the fast busy. I've been using a 7310 at the same extension.
  8. telephonekat

    Norstar Conference phone

    I have a used Norstar Polycom conference phone that is suppose to work as a direct connect. We have a 0x32 Mics. Can someone please tell me how to configure? I have dial tone but get a fast busy anytime i try to make outbound call. Any help is greatly appreciated
  9. telephonekat

    Program 2 lines for Vociemail

    Added 2 new stations with 2 dedicated lines, do not want to add these stations or lines to AA The 2 lines are programmed to ring only on these 2 stations and both have mailboxes set up. Would like to prgoram the lines so that if there is no answer, it will go to the voicemail of one of these 2...
  10. telephonekat

    create ccr tree

    i believe i just figured it out and it seems to be working. now to fine tune it. thank you very much for the help and advice. you guys are really great!
  11. telephonekat

    create ccr tree

    when setting up the paths, after i input 1 for path, please tell me how to direct it to the appropriate extension path 1 (how to set transfer to extension) thanks
  12. telephonekat

    create ccr tree

    im trying to keep a very simple message and have 1 greeting that plays all time for the 3 options, i only want to direct caller to an extension 1 for sales -> extension 225 2 for acctg -. extension 227 3 for consulting -> extension 225 once they select option, i simply want to ring that...
  13. telephonekat

    create ccr tree

    there are currently no trees built so would I still need to disable? also, when I go into admin, select ccr tree, build, get through prompts, its ask me for path I have 3 depts. I like to have single digit path too press: 1-acctg 2-sales 3-consulting 4-general mailbox not sure what I should...
  14. telephonekat

    create ccr tree

    wonderful site i want to build a ccr tree with 4 options: press 1 for sales, 2- accounting, 3- hr, 4- general delivery i would greatly appreciate any guidance have never set up one of these but somewhat familiar with these startalk flash voicemail
  15. telephonekat

    Connect Startalk to Mics

    I want to reconnect the Startalk voicemail to the Mics. When i took this system out of a closed building, i noticed there appeared to be 2 lines directly plugged into front of the voicemail. Would i need to connect my main 2 lines to this startalk? Im pretty sure i can program alot of the...
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