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Recent content by telecomguy

  1. telecomguy

    Question: Internal dial tone vs. External dial tone?

    Our Merlin Legend System has 2 distinctive dial tone. First, when you pick up the phone, it has an "internal" dial tone (PBX dial tone)which has a high pitch tone. But once you press 9, it gives you an outside line and it has a different tone like the ones that you hear from your home...
  2. telecomguy

    SMDR Accounting

    The software that we use to monitor calls is the Call Accounting Software for Windows. It shows the duration, Talk-time, Dialed number, etc.. Just go to www.avaya.com and look for CAS for Windows. Hope this helps!
  3. telecomguy

    Mnimized apps do not show in task bar in Win 98

    You have downloaded the W32.friendgreet.worm. To remove this, go to www.symmantec.com and search on friendgreet virus. That will show you steps on how to remove it. Hope this helps!
  4. telecomguy

    Moving blocks from Cabinet 2 to Cabinet 1

    I want to know if its possible to move certain extentions from cabinet 2 to cabinet 1. What are the steps that I have to take to accomplish this task? Another question, what do I need to do to route outgoing calls to route to the AT&T trunks?
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