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Recent content by TekAndy

  1. TekAndy

    3584-l53 error B884 Any thoughts?

    Any thought about this error. I cannot find any info
  2. TekAndy

    Manual

    Never mind. re-read your post and it says t=you swapped the card along with the PS and cable. It could be the library interface cable. If the library cannot communicate to the drive, it will show not functional.
  3. TekAndy

    Manual

    Are the interface boards on the tray the same PN? I would swap the board to the tray that it works on and see if it follows. Andy
  4. TekAndy

    USP Disk replacement

    We have a situation that has us puzzled. Every time we replace a failed disk, the system detects some kind of error and the new disk comes up as blocked. We can, however, restore the disk, and then restore the data from the spare without any problem. We have had this unit for a long time, and...
  5. TekAndy

    drive comm error

    Is this connected to a windows server? You may need to disable the TUR (test unit ready) function in the OS. I have seen this wreck havoc on a tape library. The system / drives are so busy trying to respond to the TUR that it hangs. Google the solutions on how to disable the test unit ready...
  6. TekAndy

    9840B FC drives in L700

    Just noticed that you mentioned these were FC drives. Try the boot up without the FC plugged in and see if that helps.
  7. TekAndy

    9840B FC drives in L700

    The 9940B trays are longer than the 9840 trays for the same library. I've never tried using a 9840 on a 9940 sled, I think the length difference is out the back and should not affect the drive possitionin the front. Are these fibre drives? Try to power them up completely with the fibre cable...
  8. TekAndy

    Storagetek L40

    Are you replacing the failed drive with the same type? You should be able to source a replacement with the same firmware as the one you are removing.
  9. TekAndy

    Compatibility

    Looking for some info on 9310 silo compatability. We have the following firmware: 9310-- V4.1.02 9330-- V1.9.23 9840 tape drives with firmware ranging from 1.35.105 to 1.44.110 I need to know if these levels will work with IBM z/OS 1.13 Thanks for any help
  10. TekAndy

    How do you disable AutoClean on a L180 Library

    Is autoclean enabled in your backup software?
  11. TekAndy

    Sun storage sl500's login?

    Was this password generated specifically for that machine? It is based on the Serial Number, and generated at SUN. Andy
  12. TekAndy

    FW for old storagetek L40 with IBM lto-3

    What does the tray look like? Was this a Storagetek L40 or a SUN L40??? This gets confusing sometimes because Sun bought Storagetek. Both libraries are totally different.
  13. TekAndy

    SUN T10K

    Hey Folks, Does anyone know how to dissable the encryption on a T10000A????
  14. TekAndy

    9840C error code

    The error calls out a tape mark not found when performing a backward space file command. If the error is blinking on the op panel, it is only indicating there is (1)dump saved in the memory, and not an actual hardware failure. Make the device offline, and go to the DRV menu. select make dump...
  15. TekAndy

    Issue with Backup Ex 12.5 and tape drive

    Ah yes....windows 2003. For the read/write issue, make sure you are using a good cleaning tape. They are only good for 50 loads. As for the going offline constantly..... you may need to turn off the TUR (test unit ready) in the windows operating system. This function constantly "pings" the...
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