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Recent content by techsolid

  1. techsolid

    Open file agent service won't start

    Make sure that the product is licensed
  2. techsolid

    AS2000, backing up directory structure but not files

    For netware servers backup, you need to install NETWARE push agent For Windows 2000, you need Client agent for NT/2000 on both the nodes of the clster
  3. techsolid

    DBASVR.exe Dr. Watson error

    ARCserve 2000/SP3 and Exchange Agent SP3 and following patch on Exchange agent resolved the issue http://support.ca.com/Download/patches/asitnt/QO06202.html
  4. techsolid

    Licensing in Arcserve

    Find from REGIT.TXT in CA_LIC folder. Look for Registration ID which is used to register the product
  5. techsolid

    E8602 Failed to read from database. Agent Error (127)

    1) Check the Databases compatability from Enterprise manager. It should be 80 for SQL 2000. If it is not, then you have this error. 2) Install SQL agent with SA account 3) Check the SQL services properties. If particular service is started with any specific account, make sure that account has...
  6. techsolid

    Arcserve 6.0 / rds.exe error

    Run ARCserve database integrity check http://support.ca.com/techbases/asnt/16112.html
  7. techsolid

    arcserve tape engine

    1) Load the Driver for SCSI controller in Windows 2) Reboot the server Are you using a single drive or Tape library? If you are using Tape library, Need to run ARCserve device configuration Thanx
  8. techsolid

    AS2000, WIN2k, Exchange 5.5. Insufficient Privialges

    1) Open ARCserve server admin 2) Select ARCserve system account from ADmin and note down the user name and Value from FROM 3) Open Job status screen and modify the backup job that fails with the above error 4) Drill down to exchange server 5) Mouse right click on the server name (Exchange) 6)...
  9. techsolid

    Colarado tape unit/ARCserve

    Please go through the following URL for more information on Device certification from CA http://support.ca.com/techbases/as2000/arc2000.html
  10. techsolid

    E3201/E3150 Unable to connect to network Drive EC=log on failure

    1) Open ARC serve Server Admin 2) Note Down ARCserve system account from Admin menu 3) Open job status screen 4) Modify the backup job that fails with the error E3150/E3201 5) Mouse right click on MY Computer of that server on which the Backup failed and select security Enter security as...
  11. techsolid

    EC=5 not enough rights to complete this trasaction

    This is NT security error Follow the below steps to avoid this error 1) Open ARCserve server admin from START - Programs 2) Select ARCserve system account from Admin menu Note down this user account 3) Open Local security policy from Administrative tools 4) Select user rights assignment...
  12. techsolid

    Why ARCserve manager closes on Brick level backup?

    This happens only if the Exchange 2000 agent, build 394 is isntalled. Client needs to install LO82875.EXE (Sp2) and LO85115.EXE on AS 2000 server. This problem will vanish
  13. techsolid

    Exchange Agent Setup Verification Service will not start

    Please follow http://support.ca.com/techbases/asnt/16049.html Follow the instructions on document CD ROM Exchangedba.pdf
  14. techsolid

    Logon Using Dbdefrag wont work

    Hi, Are you using ARCserve 2000? What is the operating system? Please check the RNNAME system variable from computer properites. Delete RNNAME variable and reboot server Try dbcheck -L arcserve;admin;secret astpsdat from command prompt from ARCserve folder...
  15. techsolid

    command=0

    What is the version of ARCserve? What is the build number of the product? What is the edition that you are using? Are you using client agent to backup? Is it remote backup? Please follow the below URL.... http://support.ca.com/Download/patches/asitnt/LO87349.html...
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