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Recent content by techman63

  1. techman63

    TLS with J100 phones

    I have an IPO server edition 11.4.3 that we need to enable TLS and load a Third party certificate On the server and NO SBC involved for IX workplace .The customer have hundreds of J100 series phones on the internal network .What is the best approach with the minimum need to touch each...
  2. techman63

    IPO 11.1 on premise IM for IX Workplace 3.8

    I appreciate you posting back. I have my FQDN resolved internally and externally fine and the XMPP and Host name is correctly configured as well in One X Portal.The presence work but not the IM If I use one X portal as the messaging server however If switched messaging server to Avaya spaces...
  3. techman63

    IPO 11.1 on premise IM for IX Workplace 3.8

    I have the same issue with IPO11.1 and Ix workplace 3.8.4. Did you find a solution for IM not working thru the One X portal.
  4. techman63

    IPOCC

    Yes .I did start the hostname utility and changed the name and used the RTF readme file and I reboot the server and restart the watchdog multiple times. Thats why I'm at loss at this point.
  5. techman63

    IPOCC

    Nothing at all under TT Dismay .that's why I'm confused. Under window service there are a lot of services including Watchdog are running and some of them are set for atomically start and other manual and as far as I remember that's normal. I also can't access the WebLM.
  6. techman63

    IPOCC

    IP Office Contact Center - 9.0.3700.1422.2-OVA This my first installation of the IPOCC using OVA and I went thru the steps in the manual however after I finished with the installation according to the instruction I don’t see any application running in the TT display, I restarted the IPOCC...
  7. techman63

    IP office Networking problem

    Yes.The SCN is active in Monitor
  8. techman63

    IP office Networking problem

    According to the provider of the MPLS, there nothing and there is no firewall and everything is open and they can see h323 traffic. In one side all digital phones 9504 and the other side is IP phones 9620 and analog sets. The whole issue appears in these lines 238905682mS H323Evt: Shared tcp...
  9. techman63

    IP office Networking problem

    One system has a combo card(10 VCM resources) and other has VCM 32. Come to think about it a bit do I need to create another route to route Between LAN1 and LAN 2.
  10. techman63

    IP office Networking problem

    I have 2 IP offices networking together thru MPLS with no firewall according to the IT department. One IP office is R7.12 and other is 6.1(5) it will be upgraded to R7 next week. The setup like this each IPO connected to the customer LAN thru LAN 1 and to the MPLS thru WAN (LAN2) on a VLAN .if I...
  11. techman63

    Asking for recommendation

    I have an install the next 2 weeks with a big IP office and VM pro and power users lic. and its over three thousand miles away so I want to make sure it will be ok and no issues later on, the question is do I go with 6.0(18) (its kind of stable) or the new sw 6.1 ,and who knows what bugs are in...
  12. techman63

    Callpilot with Exception 1000

    It’s not the software card, and I’m aware of the current software version and even when I swap the software card with another working card, the CP still not booting up and still gives the exception 1000 errors like described above.
  13. techman63

    Callpilot with Exception 1000

    I know it’s definitely the CP unit, but unfortunately I don’t know how to go about, fix it. I heard that’s someway to fix that issue with some boot up software sequence and its not a hardware failure on the unit ,so there no need to replace actual chips .So I was wonder if anyone here has an...
  14. techman63

    Callpilot with Exception 1000

    I already tried another software card and another power supply and the connection to the system is ok ,I tested that by replacing the whole CP with another one .I also changed the IP address to default but all that didn’t help ,That’s why I was asking if anyone has a solution ,as I mention in...
  15. techman63

    Callpilot with Exception 1000

    Exception 1000 Did anyone find a solution for this problem yet? I have a call pilot 3.1 and its not booting up, it’s not a software card and it’s not the power supply .I checked with RS232 connection its keep booting up and repeat the same message exception 1000 errors. I had the same problem...
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