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Recent content by techAR

  1. techAR

    Avaya IPO Voicemail Pro

    Below are comments from the client Hi there, I can see how to change the greeting but somehow it reverts back to the old greeting after time. This is happening on many of the phones but not all users. There may be a method to delete the old greeting message to make sure it could not pop up...
  2. techAR

    Issue on Remote-Site-B

    Hi team, we have a new client on board with Avaya IPO installed by someone else, they are having the below issue, they are running R11. I think it's CPE related at site B, below words from clients • Desk phones can call all other sites with no issues but the Dect phones have issues when ringing...
  3. techAR

    Auto Attendant - Slogan and Greeting

    Hi there, I have an IPO R11 running on embedded The customer wants to run the business song/jingle to play before the greeting kicks in. Has anyone done this before or have an idea. Thanks for your time. Regards
  4. techAR

    Voicemail Pro star codes

    Hi team, I have a site running IPO R9, the client wants to change the holiday greetings and asking if this can be done using the star codes on the extension phones. Is there a way we can listen to the current greeting, record a new and activate the new using the star codes? Do we know if this...
  5. techAR

    One X/ VM Pro from PC to Cloud

    Hi team, I have to move these services from a network PC to cloud offerings, any suggestions or tips would be appreciated Thanks
  6. techAR

    Avaya IPO 2nd new site

    Okay @ okkie26
  7. techAR

    Avaya IPO 2nd new site

    Thanks, Okkie26 for coming back Can you pls explain both options, I'm new to networks
  8. techAR

    Avaya IPO 2nd new site

    Hi team, I have a main site A running the IPO50v2, we have another site coming up and needs few desk/DECT phones. Site A and new site B will have a VPN tunnel. The requirements are to have the SIP phones at site B using the tunnel. Can you pls let me know the best steps and the NAT/ports that...
  9. techAR

    Remote DECT

    Try and see the codecs used, the RTP range for each, isolate each, and see it works, test all posibilities
  10. techAR

    SCN Constantly Going Down

    Could be the network layout, design equips, etc the SCN totally depends on your network infrastructure and how well it's set for the VoIP implementation
  11. techAR

    R10.1 Reception Console error

    Hi team, I have a site running IPO R10.1, the reception console comes up with the below error, the issue started just recently.
  12. techAR

    VM Pro/OneX Upgrade R11

    Hi team, I've got a site with IPO running on R10.1 (upgraded recently) and the VM Pro/One X running on R8XX, I've been looking at the ipofficekb but cannot find the steps to upgrade both applications. They both running on windows. I'm thinking R11 for all 3 as I want to use the same Win PC...
  13. techAR

    Voicemail Pro

    Windows based
  14. techAR

    Voicemail Pro

    Hi Westi, I have not been to the site yet to test this further, this is what I got from the client He records a new voice mail message and it works for a period of time then it reverts back to the original message. We have tried changing it multiple times. It's embarrassing as the old message...
  15. techAR

    Voicemail Pro

    Hi team, I have a site running vm pro R10 One of the user's voicemail is playing up, the person records a new personal greeting, it works a few days and reverts to the old original greeting. What could be causing this?
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