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Recent content by tciotti2003

  1. tciotti2003

    IPSI in Avaya CM 5.2

    To Hudson22....Was wondering if you had done a list registered to be able to view all registered phones and their respective IP addresses and if that would have shown the confliceted IP address? Thanks agin for all postings here and, again, will post the root cause when found
  2. tciotti2003

    IPSI in Avaya CM 5.2

    Thanks Hudson22...We'll definitely look into that. We have now engaged Avaya!
  3. tciotti2003

    IPSI in Avaya CM 5.2

    Thanks again for the responses. We haven't figured this out yet. We've changed out IPSI's, this is a 2 cabinet port network, changed out maintenance board, patch cables, adapters, checked settings all without resolution. We've had a major issue so we haven't had a window to change the bus...
  4. tciotti2003

    IPSI in Avaya CM 5.2

    Thanks gentlemen> I'll check these out and will post back the root cause if/when I find it!
  5. tciotti2003

    IPSI in Avaya CM 5.2

    So we have an IPSI in a PN that continues to go down hard when doing a status. We've changed out the IPSI board twice, changed the adapter, the patch cable and the port on the data switch. We even changed out the G650 cabinet thinking it may be the backplane or bus. It will be active and last...
  6. tciotti2003

    Service observe

    Hello All; So with service observing the supervisor can press the serv-observe button once and only listen. If pressed twice then the supervisor can talk on the call. Question...Is there any way of negating the option of this button being able to be pressed twice? I know we can program...
  7. tciotti2003

    How to stop sending a VDN ani through the call flow

    Hello All...So I found resolution with Avaya. Avaya pointed me torwards the AVST VM System. The fix was to add the "front door" VDN to private and/or publick unknown tables masking it to the appropiate mailbox extension
  8. tciotti2003

    How to stop sending a VDN ani through the call flow

    Thanks to all who replied. I have Avaya engaged on this and will post the outcome.
  9. tciotti2003

    Avaya Session Manager/SIP sending special characters

    Cannot find any documentation on this. Does the session manager have troubles sending/passing special characters? Here's the issue. Customer used to have autodial button with VM-~p-Ext number-# programmed. Seems like it doesn't like to pass the ~p for a pause...Any thoughts?
  10. tciotti2003

    Hotline on a CM 6X Issue with Hold, Transfer

    Hello All; So we build a 2500 set and add the hotline destination. It rings on a digital phone. When the call is answered on the digital phone, the user cannot place the call on hold, transfer the call, nor conference the call. I've found something about service protection mode for...
  11. tciotti2003

    Problem with 96XX and HP 5412 data switches

    These are being connected to G700 gateways and am told there is some info about the g700 NIC that may be a problem...see below Upon further investigation, Justin and I tried replacing the patch cable with an actual crossover cable and no change. We also changed the configuration on the switch...
  12. tciotti2003

    Problem with 96XX and HP 5412 data switches

    Hello All; SO we have a customer that had HP 5308 data switches. They changed out to HP 5412 switches and now their 9600 series phones reset every 5 to 10 minutes. Their 4600 phones are fine. They reverted back to the 5308 switches. Anyone hear of this issue? Anything in the 46xx or...
  13. tciotti2003

    How to stop sending a VDN ani through the call flow

    Thanks but that didn't solve. Did I mention that this started with the Session and System Mgr installation? Come to find out via the AVST call traces that the session mgr is not sending out enough of a call history string...So I see the 5000 is being sent out but that's it. Yee Haw! SIP...
  14. tciotti2003

    How to stop sending a VDN ani through the call flow

    Thanks for the response...Can't use the messaging skill. Connected to an AVST and when I tries that it came back and said the hunt group wasn't admin's as a message type. To get to 4631 VDN variable is being used...V1..Cannot send it directly using a route to step due to the way this customer...
  15. tciotti2003

    How to stop sending a VDN ani through the call flow

    Hello All; Here is the issue. Callers call into a VDN. This is for after hours. The call is then sent via a vector to another VDN/vector which flows to an after hours VM box asking to have the caller leave a message. VM box is a virtual station 4631. Problem is that VDN 5000's ANI info...
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