Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by tbitner01

  1. tbitner01

    directed call pickup attendant

    Hello, Is there a way to do a Directed Call Pickup for the attendant console? Thanks, Todd
  2. tbitner01

    how is a VDN called from the outside

    Hi Susan, thanks for the information! When I do "list usa ext 8094" the extension only shows up on station buttons. I guess employees can quickly transfer to this extension which goes into a vector. This number isn't part of our DIDs so I'm thinking this is for internal use only. By the...
  3. tbitner01

    how is a VDN called from the outside

    Hello Everyone, When I do a "list vdn" I see all our VDNs and the extensions associated with them. Most of the extensions I recognize the numbers as DNIS digits from our telco provider from our 800 numbers, but there are some other numbers I'm not sure how they're called. I know they are...
  4. tbitner01

    converage answer group problem

    It finally works! There seemed to be a couple problems that prevented coverage path from rolling to a different voicemail...here's a recap. 1. When calls went into CovPath 33 the amount of rings between groups can't exceed 8 total. For example - DOESNT WORK (just goes to operator after point...
  5. tbitner01

    converage answer group problem

    SFO751, I'm not sure exactly what double-covered means. I only have one coverage path listed for the extensions, not two. Here's a call flows through what I've setup: A call comes into ext 2000 then rolls to cov path 2 which then goes to Audix voicemail. During the message the caller has the...
  6. tbitner01

    converage answer group problem

    ok, I got the coverage path working (number 33) correctly with the new VDN as point 3. If I put this coverage path in my extension it rings correctly and goes into the vector then to 2070 voicemail properly. Now when I rolled this out to the employees it still doesn't work! I hear hold music...
  7. tbitner01

    converage answer group problem

    Zen, sorry for the late response, I've been trying a couple ways to try to get this working. 2070 is indeed just a vm box not associated with this cov path. Currently, 2070's own cov path is 2. Cov path 2 is nothing more than h99 for voicemail. The employees don't want a vector because they...
  8. tbitner01

    converage answer group problem

    We have a VM. Why do I place it in a hunt group? I tried to place ext 2070 in a coverage answer group and place at the end of the coverage path and that did not work.
  9. tbitner01

    converage answer group problem

    sorry I spelled coverage wrong!
  10. tbitner01

    converage answer group problem

    Colleagues, I'm having a problem with my converage answer groups in the path not rolling over to the last point which is a voice mailbox extension. In my coverage path I have three points c33, c34, 2070. C33 has 4 extensions, c34 has two extensions, and 2070 is the voice mailbox. Call...
  11. tbitner01

    route-based vpn between on cisco 3000 to netscreen

    Hello Tek-tips, Is there a way to disable the "proxy id" on a VPN configured on a Cisco 3000 VPN concentrator? It seems that these VPN's are configured similar to the old "policy based" VPN's on the Netscreens where the phase 2 proxy id is determined by what object(s)(source/dest.addrs and/or...
See more

Part and Inventory Search

Back
Top