Recent content by taverny

Do you know how to rearrange and print all fields in a customized oulook form for a task. Thanks

Hi guys, I am still having some trouble with the phone system , I haven't change anything as instructed , since I don't really know how to do it.I 've try to contact my vendor , but he doesn't seem to be inteerested in repairing our problem , can you please help me on fixing the problem or to...

Hi MerlinMan, I am sorry it took so long to reply , but I had trouble to log into the forum. ok , so you are positive that will solve the problem , I already call and sent an e-mail to my vendor to solve this problem , but he doesn't seem to reply to my call. I guess I will have to make the...

ok, Between the pri and the smart jack there is the csu , and the alarm is coming from the network. I am pretty sure the cable is fine in our facility.But I will check it again. here is the pri info: PRI INFORMATION A Slot 9 Switch: DMS-100 A System: By line...

Hi Merlinman, I am not sure if this is what you want to see. If this is not the model number let me know where it's located on the card I have : card01- power supply card02- processor card03- 408GS/LS-MLX card04- 408GS/LS-MLX card05- 408GS/LS-MLX...

i HAVE A MERLIN LEGEND, IT'S BEEN WEEKS THAT WE KEEP GETTING DROP CALLS . we cannot dial out for few minutes and then it comes back up.Before getting the drop call, we hear some statics. I called few time our service provider, but everytime they come over to test the line they don't find any...

I have tried to troubleshoot the problem and finally called my vendor . we endup switching the ds1 card. it seems to be working properly now . Thanks for your help.

Hi to transfer the call we do a forwarding, actually the receptionist does the forwarding. It's possible that she forgets to press the # at the end. how could I troubleshoot the module?

I just did a printout of the error log , and actually there is more errors: ERROR LOG Last 30 System Errors: Message ss/pp Cnt First Last Code INVALID SLOT INTERRUPT 00/00 - - 04/24 07:30:18 0010 INVALID SLOT INTERRUPT...

Hi Tom, We use a PRI. I went to transient, but nothing is showing , same for permanent. I went into "the last 30" and it shows INVALID SLOT INTERRUPT SLOT00 PORT00 LAST 04/24/04 07:30 CODE 0010 and actually that was the last time , that the problem occured. how can I check if the...

we have the merlin legend , it's been few times now that after hours when we transfer our call to a messaging system, the call gets stuck into the system. if trying to call our number we get a busy signal , and if we try to pickup the phone call that is stuck , we are unable to pick it up;the...

Sorry guys I just figured it out. I was trying to dial 1800-airborne. and I realized that the it's actually 1800-airborn that I have to dial, I guess the system is not smart enough to drop the last number.

I am trying to dial a 1800 # (airborne # ) from any phone and I get a weird busy , I think they call it Turkey tone. I am not restricted to any number and can dial anywhere else, but for some reason this number doesn't get thru . Does any one know how to fix that ? Thanks, David

Hi , I have a quick question regarding DID # I have my DID # already assigned to my extensions. How can I get or print the list of DID's assigneed to my extension. I don't know all the did numbers. Can anyone help me? Thanks

Hi , I have a quick question regarding DID # I have my DID # already assigned to my extensions. How can I get or print the list of DID's assigneed to my extension. I just know few of them. Can anyone help me? Thanks