Recent content by tahki

Thanks everyone - your info is exactly what I needed! Will see what I can do. Laura a.k.a. babysitter of a Sl1/61C r.24 v.25

Hi John, Sorry to sound like an idiot here but what are DSCs? Thanks! Laura a.k.a. babysitter of a Sl1/61C r.24 v.25

Hi Mark, Yes, people are dialing from the Nortel to the HiPath. If it is internal users dialing from Nortel, they currently would have to dial a speed dial number for 9+ 223-1700 to connect to someone on the HiPath for example. The call center users currently have Nortel and HiPath phone sets...

Hi, My company recently has had a HiPath 3000 installed for a call center on-site and I need to configure a better system than speed-dial for old DIDs to be rerouted to the new DIDs if someone dials the old DID for a particular extension (I have 29 DIDs that I need this set up for). I currently...

Am new to this part of switch maintenance - which loads control this? Thanks! a.k.a. babysitter of a Sl1/61C r.24 v.25

Hi, We recently had a new T-1 installed for our long distance service to be changed from our local carrier to our new carrier. In troubleshooting minor traffic (related to the T-1 and unrelated to the T-1 changeover) this past Friday, our new long distance carrier had a certified Nortel tech...

Hi, I have a 61C that in the past has had 2 active 2250s with auto-attendant. One of the consoles was physically removed from it's location but the programming, cabling, wiring are all still in place. I need to temporarily (for 3 hrs) reinstall the console that was originally removed and in...

I have a 61C v.24 r.25. We are in the process of installing a second switch (HiPath 3700) for a new call center (upgrading our current switch is not feasible financially right now for everything needed). My situation is this: The call center answers incoming calls for 18 different clients. The...

I've created a new TN using it as the prime MARP for all the extensions with the roll over issues. The TN is: TN 8 0 4 0 DATE PAGE DES DES 121P2 TN 008 0 04 00 TYPE 2616 CDEN 8D CUST 0 AOM 1 FDN 4700 TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS...

Hi, I have a department with 17 users that each has from 3-8 client MCRs programmed per phone unit. Almost all have the following CLS: CLS UNR FBA WTA LPR PUA MTD FND HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD CCSD SWD LNA CNDA CFTD SFD...

Thank you very much for all the information!!! I really appreciate it!!!! a.k.a. babysitter of a Sl1/61C r.24 v.25

Everything is logged in except for the MWI ports. a.k.a. babysitter of a Sl1/61C r.24 v.25

03.00.09-1 is the version we currently have. Thank you very much for the information - it's a good starting point for me. a.k.a. babysitter of a Sl1/61C r.24 v.25

flt-n cards - something tells me this is not a good error to get? a.k.a. babysitter of a Sl1/61C r.24 v.25

Hi, I have an Octel 250 and the following error is showing up in the status log: 14 JUN 04 07:10:36AM *** Integraton Error >>>INVESTIGATE SYSTEM ENVIRONMENT 00000 24C01300 F9000000 2500186E 24A40100 00010 01001717 17171717 1717EC07 0000608D 00020 01001700 I am trying to decipher the...