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Recent content by SwitchWitch

  1. SwitchWitch

    Corporate Directory on M2000 sets

    Hi All, I have an equal balance of M3904 and M2616/display phones running off of my CS1000. The Corporate Feature works great w/ the M3904, but is there a way to get the same function on M2616/displays? A Tek-Tip Lover
  2. SwitchWitch

    Update AutoAttendant

    Thanks Intrig!, i'm getting that far, but its asking for a password#. This is where i'm stuck and no on in this remote office has the passcode. I figure I'll have to reset it (am I right) and if so, where do you do this. A Tek-Tip Lover
  3. SwitchWitch

    Update AutoAttendant

    Hello All, I'm a CS1000 administrator, but due to a recent layoff, I've been tasked to update the auto attendant at one of my sites. I can get into IP Office Manager, but I don't see anywhere to change the passcode to one of the prompts? Can anyone provide a few simple step by step...
  4. SwitchWitch

    Analogue line won't disconnect

    Thank you all. Was able to remedy the problem by adding LDTA to the Class. Found this helpful hint here from 2009 so i tried it and line answers & drops like a champ! Thank you all A Tek-Tip Lover
  5. SwitchWitch

    Analogue line won't disconnect

    Hi All, I have a polycom soundstation connected to an analogue port off of my CS1000. Dialing in/out - no problem, but if the caller hangs up, the call stays connected (no new dial tone). Anyone heard of this and knows how to fix? A Tek-Tip Lover
  6. SwitchWitch

    Pulling TNB Analog info into Excell Spreadsheet

    If you're using PuTTy, do a simply copy & paste. ld 81 REQ lst CUST 0 FEAT 500 This is going to list all of your analogue lines. Now go to the upper left corner of the screen (near the IP address) and select COPY ALL TO CLIPBOARD Go into Excel and Paste. A Tek-Tip Lover
  7. SwitchWitch

    Analogue (Pots) Line trouble

    Looking for suggestions. Company installed a Polycom Soundstructure w/ an analogue card. I can't get them to go VOIP (I tried!!), so I have to connect to an analogue line. Got it connected today and on my side... The connection sound excellent!!! On the far end, they mentioned a hollow, muffled...
  8. SwitchWitch

    Distinctive Ringing by DN on IP Set

    To select the ring type for your telephone: 1 Press Feature *6. 2 Press 1, 2, 3, 4, or Next to hear the different ring types. 3 Press OK to store the ring type A Tek-Tip Lover
  9. SwitchWitch

    Seeking Option 11 tech for remote access

    Absolutely! A Tek-Tip Lover
  10. SwitchWitch

    Option 11C - NEW admin

    Looking at the spreadsheet: I have DN 1299 which is type ACDN [COLOR=#CC0000]If it’s an ACDN, there may be no phone attach, just the ACDN pointing to another number. Go into LD 23 and prt ACDN 1299 to see where it’s pointing. LD 23 REQ= Prt TYPE= acd CUST= 0 ACDN= 1229 And 9 is set as type NARS...
  11. SwitchWitch

    Option 11C - NEW admin

    I try to dnb with 9129 I get error SCH0886 - Shorter DN number exists.... " Sounds like it telling you that the extension you're trying to building is already part of another extension. For example, you wanted to build 9129. I bet you that you already have an extension with 912 somewhere. So...
  12. SwitchWitch

    Option 11C - NEW admin

    All of the #s are already in your pbx. All you have to do now is use it. FIND AN AVAILABLE TN (depending on if you want to use the new# on a digital set or as on an analogue set). >LD 20 REQ: LUVU TYPE: 2000 If you want to build a 2000 phone set (I.E., 2008, 2616, etc) 3000 if you want...
  13. SwitchWitch

    M3904 personal directory PC Utility

    Hello All! I know, EOL, old, no longer supported..BUT I have about 20 M3904 phones still being used (along w/ multiple 2616s! I have the CTIA Adapter, but now I'm trying to find the Personal Dirctory PC Utility and more important.. WILL IT WORK WITH WINDOWS 7. Any help??? A Tek-Tip Lover
  14. SwitchWitch

    MCR on 6 phones

    Agreeing w/ KCFLHRC, the call is being controlled by the phone that is MARP A Tek-Tip Lover
  15. SwitchWitch

    How my system do a outgoing call

    Keeping it simple and starting w/ the basic first. Make sure your NCOS is correct for external calling. A Tek-Tip Lover
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