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Recent content by Switchman

  1. Switchman

    Problem accessing 4-digit Group mailbox number where 3-digit User exist

    Hi Guys I think you are missing the point of the forum? which is to help people that have issues. AndyHG seems happy hence the star. I'm happy that I could share a good solution that resolved his issue. Unfortunately I don't have endless time to waste proving you wrong, which isn't the...
  2. Switchman

    Problem accessing 4-digit Group mailbox number where 3-digit User exist

    Nice input... but I cant recall seeing anything in the Avaya documentation advising that you can have more than one extension range... would that also be unsupported??
  3. Switchman

    Problem accessing 4-digit Group mailbox number where 3-digit User exist

    I have never seen anything from Avaya advising against 3 and 4 digit numbers with the same leading digit, this is quite normal on phone systems and manager doesn't complain about it in the error list. Anyway first check that the embedded voicemail type is set to intuity mode. This is under...
  4. Switchman

    One way speech

    Hi, We are trying to configure a H.323 trunk between an Avaya CM4 system and a Cisco Call manager 6 system, I've followed the documentation that I can find on this integration however I have one way speech. I can call from the Avaya to Cisco and hear every thing fine on the Avaya phone, the...
  5. Switchman

    Avaya 1408

    Nice one, Thanks dphoneguy24!
  6. Switchman

    Avaya 1408

    Hi All, Just looking to find out if the 1408 has a RJ45 or RJ11 connection on the back to connect it to the ip office. I've only worked with the 16xx series. Thanks again Dave.
  7. Switchman

    External Divert on Hipath 3750

    Hi, I've checked the permissions and my extension is allowed to forward externally however it doesn't work, I have also tried with the line access code. Is there anything else I can try?
  8. Switchman

    External Divert on Hipath 3750

    Hi, I'm using an analogue extension on a Hi-path 3750, is there an easy way that I can divert my did number to my mobile. I've had a look on-line and tried *1 1 then my mobile number but when I dial the did number however this doesn't seem to divert. I can dial my mobile number from my desk...
  9. Switchman

    CCR R8 SQL SERVER

    Hi, We are currently using They are on CCR version : 8.0.9.15 IP 500 Version : 8.0.43 We are considering moving the SQL database from the CCR Server (which is using SQL Express edition) to one of our data farm servers, do you see any issues with this or does the SQL database need to be on...
  10. Switchman

    Problems making changes to HiPath 3800

    Perfect. This worked a treat! Thanks.
  11. Switchman

    Problems making changes to HiPath 3800

    Hi, I've been tasked with making a change to a hipath 3800. (Software version 6). The change seems very simple, I only want to add an extension into an existing hunt group. I have downloaded the config using manager e and made the change however when I try and transfer the config from PC to...
  12. Switchman

    CCR report tabs do not display

    This sounds like a different issue, the issue I had was that the tabs didn't appear on the CCR Server PC. As soon as I re-installed crystal the tabs appeared again on the server. they also worked on other PC's on the network.
  13. Switchman

    CCR R8 Custom Report Scheduler not working

    Hi jtc22, Did you manage to get this working, I have the same issue.. Thanks.
  14. Switchman

    CCR report tabs do not display

    We had a nightmare with this, Avaya and distribution denied that it was an Avaya issue. I think there is a problem with the CCR install script. Once you have CCR installed and no report tabs being displayed just re-install the crystal report run time and re-boot the server and it should start...
  15. Switchman

    CCR install on Windows Server 2008 R2 w/ MSSQL 2008 R2

    Hi Papapoon, Did you manage to get this working on Windows Server 2008 R2, I've just tried and have the same issues. I cant see the report tabs in the CCR Supervisor? If you didnt manage to get it working what OS did you end up using? Thanks Dave.
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