We have been testing using cell phones with same result. Once we delete and set-up the stations the problem dissapears. We cannot isolate any common denominators.
This is ramdomly happening in different locations. The calls are coming in on DID's. They are not transferred calls from anywhere.Deleting the station and recreating fixes the issue. What in the station config gets reset when you delete and re-add?
Thanks for the replies
10 Individuals at our company have experienced a problem receiving calls. The display states "call from priority". If someone else picks up, the call cannot be transferred. If it is not answered it does not go to voicemail (rings & rings). To fix this issue we are deleting & recreating the...
The company I worked for was acquired recently by a much larger institution. The new company is upgrading all sites temporarily to a stand-alone Avaya solution until the entire company is switched. I have been asked if I could forward extensions to an outside number in the option 61 + option 11...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.